December 2023
incomplete delivery, only 3 of 4 needed items delivered - driver did not check or ring bell - I chased him out the driveway but he made a hasty departure. call - "your item was delivered" - pain and suffering, disrupting my whole day now, trying to track the 4th needed item
December 2025
Worst customer service anywhere. They didn’t have my unit number so instead of phoning me the shipped it back to Nanaimo and I live in courtenay where there is a pick up location then on the phone for 1.5 hrs and gave up …. Now they are delivering in 4 days from time it was suppose to be delivered
October 2025
Deliverer doesn't bother ringing just places a sorry we missed you sticker saying I can pick up in 3 days.. thanks for nothing why pay for a delivery
