“Just wanted to share about the terrific
shopping experience I had at Suzanne’s on Friday all thanks to Anita, She was so helpful and knowledgeable- she knew what styles and proportions would work for me and went above and beyond in finding things for me that looked great. She has an innate fashion sense and provides the customer with special attention. Thanks, Anita! I will be back.”
“Amazing store! Oldschool-style hemp clothing and incense with great selection and an excellent and caring owner and staff!
Picked some excellent fits with my partner. Also, much appreciated lost and found support and incredible customer service. Thank you so much!”
“Newly renovated with a lot better selection. Heavily shopped so it can be a bit disorganized/messy but I see the staff (and they aren't running a skeleton crew) continuously working so they are keeping up as best they can.”
“I went in to the mall on Friday Sept 6th.
I had just gotten off a 15 hour shift in the bush. I was due to go to Dinner but ended up having drop my work truck off for service and wasn't able to go home and freshen up.
I decided to just buy something fresh I could change into.... The two young girls working.... We're absolutely amazing! They were kind, compassionate, extremely knowledgeable and helpful.
They made me feel like a million bucks when I looked like I was homeless.
In fact, during the rest of my shopping that evening, I was stalked and followed by staff in almost every other business, given looks of disgust and disdain .....because I was dirty .... Because I work hard.
I got treated like a homeless person trying to steal at every turn. Kind of makes me feel bad for those less fortunate truly. But that's besides the point.
The two young girls working yesterday were so accommodating and kind they helped me without any indication they were trying to close shop. When I realized the other businesses closing and inquired about their close time, they let me know it was just a few minutes away.
I left quickly knowing myself what it's like to close down a shop..
But those two ladies absolutely should get the recognition they deserve.
They are both everything customer service should be. And they are both Wonderful humans.
Good job eclipse. You hired stars!”
12 - 5PM
36, 38, Cranbrook
Womens Clothing
“I went shopping with my daughter at this location and the customer service was on point. The staff was helpful and knowledgeable with all the questions I had. When my daughter went to try on clothes Emalee was there with a bright and cheerful attitude which made asking for help seem effortless. emalee was also there to help with sizes and showing us current sales. Alex and Rhonda at the sales counter made the check out process go smooth while letting us know of the current sales, trends as well as the rewards system they have. All in all a wonderful experience!! We will definitely shop there again.”
“⭐️⭐️⭐️⭐️⭐️
I had a great experience at Mark’s thanks to Vicki. She provided excellent customer service. Another employee had overcharged me, but Vicky quickly caught the mistake and corrected it without any hassle. She was friendly, professional, and really went above and beyond. Thank you, Vicki, for turning the situation around—I’ll definitely be coming back!”
“A very lovely store with very cute/fashionable clothing and jewelry at very affordable prices. The owner was so lovely so talk to and she provided excellent service.”