“I got everything I came for and was offered assistance while shopping, but I will say the staff seemed exhausted and stressed out. Helpful, but not very friendly.”
10AM - 6PM
36, 38, Cranbrook“I ordered Shoes online and loved both pairs. One pair arrived in 4 days, and the other was a little longer of a wait, as it was coming from BC(I do believe)My profession is procurement. I buy tools and machinery all day! I understand frieght and courier times. So, the lead time wasn't a shock. The second pair was no more than 2 weeks.Well, Cranbrook, 739, you receive a 5-star rating! I opened my package this evening, and the attached photo was in it. How lovely. I rarely have time to be out and shopping, so I do some online shopping. I miss, at times, the personable aspect of dealing with a human. This note inside the box made me feel warm❤️! Thank you to whomever took the time to say thank you, personally. Store 739, Cranbrook!Much appreciated and well received.Take care, and keep up the great customer service.Nicole, from Nova Scotia!”
“I needed help with a warranty issue with a osprey back pack which I hadn’t purchased from them and they went above and beyond to contact them and help with the product for me. I am super appreciative. Thank you!”