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February 2024 by Oliver Maciejczyk
it empty most of the timenot much stock very over pricedplus I went there and as on in the line the cashier was having a conversation with another employee and not paying attention
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February 2024 by Gaurav Webb
Very rude behavior the guy named Athul . I was just asking him the directions and he was rude and said I don't here for the direction.
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February 2024 by Talha Bin Usman
Had an item in stock that I’ve been struggling to find at many of their locations.
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January 2024 by Amrinder Dhaliwal
Really really bad service by Jenn who works in passport department. She don’t know how to speak to a person.
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January 2024 by aman dhaliwal
Visited on January 24 around 5:30 pm for an Indian visa photo, and my experience with tech advisor Jenn was beyond disappointing. She was exceptionally rude and dismissive, both when discussing dimensions and addressing concerns about the 360-pixel digital photo requirement. Her attitude was unacceptable, and it's disheartening to encounter such discourtesy in a customer service role. Strongly advise addressing this behavior for the sake of future customers.
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January 2024 by J “Jackson” G
I had two challenges: mouse and Windows. Wento Guildford mall store where Wyatt helped me with choosing good ergonomic mouse that protects from carpaltunnel. He took his time to show and explain how to make it work. Then, my computer prompts to upgrade to Windows 10. Again, Wyatt explained why, how to find computer specs, perhaps think about moving to Windows 11, what to buy, and offered to help in the store if I wasn't able to do it by myself. Professional with a friendly smile. Thank you Wyatt! Also, thank you Guildford store management. They create and cultivate the culture of friendly approach to clients and of professional sharing knowledge in a simple way. All personnel in this store is smiling and responsive. Thank you Wyatt and Management!
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January 2024 by simran kainth
Today visited photo lab of this store .”Lucy “ from photo lab area gave us excellent customer service experience by helping us a lot in printing photos and then suggesting us how to get best prints .This was exceptional work by someone I have seen in years .She truly seems to be loving her job and is doing her best .She deserves raise or a promotion because she is best CSR.Thanks Lucy ,if you ever read this.
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January 2024 by Ramanpreet Singh
Lot of electronics available here! Good stuff
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January 2024 by Pardeep Uppal
I was upset at how my canvas gallery wrap turned out espicially considering how $$ they are but the manager was kind enough to make it right. Sometimes going to a more experienced and caring staff member is the difference of thr outlook of your photos. Thank you to the manager, thank you!!!
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January 2024 by K Payne
Thank you to Surya P a very helpful, friendly cashier at the North Delta store. She was extremely helpful with questions on my LD extras account . I had to take the time to express how friendly and helpful she was. Extremely good service. Wish there were more employees like her. Thank you so much for your help ?
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December 2023 by Parvin Hashim
Very nice and helpful
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December 2023 by Harv Dhillon
Very rude and unprofessional customer service from certain person at electronics department named Abdul. Others were respectful and nice, except him.
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November 2023 by Ami Malco
I just went today with my granddaughter to have a picture taken for her passport. I informed the staff twice, very clearly, that 2X2 size. The developed photos were not the right size. When I paid for it, the price was not the same from my recent passport photo. It was more. When I explained to the staff. His words were boastful.Very bad customer service. I felt humiliated. Kindness should be spread in this world. So, the customer goes home happy and valued.Thank you.Ami Malco
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November 2023 by Kror Jan
I had a really bad experience at this location. They refused to return an item I had purchased even though I showed them the receipt on my credit card statement. To make matters worse, if the Punjabi staff recognize that you come from a minority background, they will treat you poorly, such as using F word toward you and not taking your complaints to the manager. I was extremely disappointed with the service and attitude of the staff and will not be returning to London Drugs again- Forever.
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November 2023 by shiraz bhatia
I see your photographic dept has received negative reviews. I m going to add one too. Today I was there ( 1.00 pm )and no one was there. Wlaked to information desk and she made announcement for someone to attend the dept. Guy from the back comes over. Just did not like his attitude and like what do you want ? I asked one question and decided to walk out. Dont think this photographic dept is run well and has rude staff.
