London Drugs is a 100% Canadian-owned business with stores across British Columbia, Alberta, Saskatchewan, and Manitoba. The store is described as spotless, well-organized, and fully stocked. Staff are generally friendly, well-trained, and dedicated to providing a superior, customer-focused shopping experience, with some employees going above and beyond to offer knowledgeable and helpful service. The store offers price matching. Services include in-store tech support, authorized computer repairs for major brands, and Apple repairs with genuine parts. It also provides passport and ID photos with a guarantee. While pharmacy and tech staff receive high praise, some feedback indicates occasional issues with staff communication regarding sales and rare instances of rude behavior in specific departments.