“My husband and I had great customer service here. We needed to rent a truck for a few days and had many questions and the office staff took the time to explain it all to me and my husband great people to deal with.”
“This location came through for me in a huge way when the location I had rented from didn’t have the truck I reserved and didn’t notify me.
The gentleman that I dealt with at this location went above and beyond and was absolutely amazing ?”
“Whenever I need extra Big Truck always go to PenskeThey have big good trucks this time am very Thankful to AJ ,AJ helped me out of the way to Move my stuff to another trucksThanks AJ ?”
“The staff of this rental location is very friendly & helpful!
Staff was able to assist me to navigate thru the badly designed U-Haul mobile apps! Much appreciated!
However, the U-Haul mobile app is just like what the app reviews are, badly designed.
Although the instruction steps on the app is very clear, however if you made a wrong click, or want to retake the photo, or want to go back to the previous page, you will have to restart the whole process all over again.
I had to call U-Haul customer service line 4 times to go thru both rental and return process.
Other than that, U-Haul customer service agents are very helpful.”
“Every time I rent a truck, I feel that the vehicle is very new, very clean, and well maintained. The reception staff is also very warm and friendly. I will rent it again next time. I have rented it several times.”