“Very friendly staff. Good covid-19 protocol in place.Edited July 7/22:Very kind and helpful customer service. Andrea has helped me with 2 separate issues I've had with my banking and I'm very grateful for her patience and kindness. I will continue to use Coast Capital.”
“I have never had a problem at the branch itself but want to be able to call the branch direct. With the 1-888 number it takes forever to get someone on the line. When I did get someone on the line she was very helpful and we were able to deal with things over the phone instead of having to go in.”
“I had a negative interaction with an employee of this bank, I was quite upset. I was considering moving my mortgage along with my business account away from this bank as a result. The branch manager from Duncan, Alex, reached out and addressed my issues in a timely and professional manner. I was so happy with the way he handled the situation, it assured me that I was doing business with the right financial institution!”