Rogers at Village Green Mall in Duncan is a premier destination for those looking to stay connected on Canada's largest 5G network. The store offers a wide variety of cell phones, smartwatches, and tablets, alongside flexible mobile plans tailored to individual needs. For customers seeking comprehensive services, bundling internet, TV, and home security with a mobile plan is available for added savings. The customer service at Rogers is highly praised, with employees consistently going above and beyond to assist customers. Reviews highlight the exceptional support from staff members, including the manager, who are noted for their dedication, positive attitudes, and attentiveness to customer satisfaction. Customers have expressed gratitude for the staff’s ability to resolve issues effectively and efficiently. Visitors appreciate the in-person assistance available at the store, which they find invaluable for addressing problems. The service is described as top-notch, with employees being helpful, courteous, and knowledgeable. The positive experiences shared by customers reflect the commitment of the Duncan Rogers team to providing an outstanding shopping experience, making it a reliable choice for all communication and home service needs.
Staff are fantastic. Very patient and excellent cuatomer service skills with two other outrageous customers.
November 2025
“Himanshu” went above and beyond to help make a successful switch of my provider. The store manager “ Tyler” also made the experience pleasant with his assistance and attention to customer satisfaction. I also watched other employees in the store, politely handling customer inquiries and requests . Top notch service!... read full comment
September 2025
“Thank you, Himanshu! Your dedication and positive attitude made the whole experience wonderful. Keep up the amazing work!”
