Sport Chek is Canada's largest retailer of sports gear, activewear, and footwear for men, women, and kids. The store offers a wide selection of products for various sports and activities, including running, cycling, swimming, watersports, team sports, hockey, and golf. Customers can shop online or visit over 200 locations across the country, with specialty shops like Nevada Bob's Golf, Hockey Experts, and Pro Ski & Board Shop.
Many customers highlight the friendly and helpful staff who go above and beyond to assist. In one instance, staff quickly responded when a customer’s belongings were stolen, tracking the thief and recovering items, even allowing the customer to purchase shoes afterward with a generous discount. Others praise the store for its clean and easy-to-navigate layout, making shopping convenient. Service staff such as Kara, Grace, and Emily are noted for their exceptional assistance, solving issues and providing solutions. The store manager, Emilie Baslee, received special mention for her above-and-beyond effort in ensuring a smooth purchase and delivery process, which fostered customer loyalty. Overall, Sport Chek is recognized for its great customer service, wide product selection, and positive shopping experience.
Nam was such a good help and a great kid! Wish him the best of luck and hopefully they recognize stardom fast
July 2026
The staff are too busy chatting with each other to provide attention to customers. Twice I had to go and look for someone to help, only to find them scrolling phones and discussing their escapees of the previous night
April 2026
Great experience at Sport Chek in Duncan. Yesterday, we were assisted by Kai, who helped us try a few different shoes. He was friendly, professional, knowledgeable, and very patient throughout the process. We ended up going with the Hoka Clifton 10 and are really happy with the choice. Excellent customer service!
