Koodo Shop
Mobile Phone Accessories,
Cell Phone StoresHours:
1320 Trans-Canada Hwy Unit Z010, Kamloops BC V1S 1J2 Hours
About Koodo Shop
Koodo Shop at Aberdeen Mall provides generally good customer service, with staff members like Carlene, Zelda, Charlene, Steve, and Travis receiving praise for their helpfulness, kindness, and professionalism. Customers appreciate the staff going above and beyond to assist with activating phones, transferring data, and setting up plans, often with quick and efficient service. Many reviews highlight the staff's patience and dedication, making customers leave satisfied and happy. However, some customers express frustration with the company's plans and fees, noting a lack of options and high costs, such as mandatory plans and connection fees. Despite these concerns about the company's policies, the individual employees are often seen as friendly, helpful, and capable. Overall, Koodo Shop offers attentive service and knowledgeable staff, but customers have mixed feelings about the pricing and plan choices offered by the company.
Most Recent Reviews
December 2025
Steve and his crew are super knowledgeable and go above and beyond every time! Thank you for always providing a lifeline when something changes with our phone service.
August 2025
Steve,
Went above and beyond off shift and in store to help me with my serves.
Up camping and got me a call back suggested great offers and was absolutely pleasant to talk to and deal with..
Hands down.
August 2023
I was waiting so long to get my phone line activated. Thanks to CARLENE for helping me out. She was so kind. She went over and beyond to get my Koodo service activated. Me and My husband left with a smile face because of her. I would recommend everyone to get her service.
More Comments(43)
- Kamloops, British Columbia