Valley First
Banks,
Credit UnionsHours:
180 Seymour St #100, Kamloops BC V2C 2E1 Hours
About Valley First
Valley First is noted for its great and awesome customer service, with specific praise for staff who are helpful, welcoming, attentive to details, and sincere in their efforts. Customers report short wait times and appreciate the priority assistance received. However, some feedback indicates room for improvement in their online department and online experience. The closure of one location and limited parking, including a lack of dedicated handicap parking in a small, shared lot, are noted as deterrences. Overall, the excellent service often makes up for other shortcomings.
Most Recent Reviews
September 2024
5 stars are for Connie, not only helped me with my issue but is also continuing to do so on her own accord, I know customer service jobs can be rough so I thank you
December 2023
Customer service is great, I met with Kris Chastko (Financial Advisor), when I first tried to transfer my banking account with them, and he was very helpful, welcoming, and attentive to details in order to help me out to the best of his abilities and he actually did. First impression was definitely awesome and positive....
read full commentOctober 2023
Always have problems logging into their online app, and website. Any other website works fine, and talked with another person i know who uses valley first, and they say the same thing about having problems getting in their bank online
More Comments(19)
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