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October 2023 by Raquel Millikin
Great service!! Leighton was very knowledgeable and patient while we chose our new hot tub. Delivery, set up went perfectly and we love love the new beachcomber hot tub!! Canadian made. Jets are the first ones ever I love as they are a rotating bubbly massage instead of a pounding flow that makes me itchy!
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August 2023 by Darren Rich
Our patio chairs, bought in Ontario in 2004, needed new seat materials. Unfortunately we couldn't order direct from the US manufacturer. Thankfully Beachcomber is a BC dealer for Homecrest and after a series of emails back and forth with Kent it turned out that they had what we needed in stock. Apparently a previous customer had ordered 10 replacement seats but balked on the purchase due to the colour. Great for us as they had what we needed and the colour was acceptable! The new seats arrived yesterday, and thanks to Kent for including the install tool, it only took 2 1/2 hours to remove the old seats and install the new ones.
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June 2023 by Steve Hammond
Love this store! Great service, beautiful products at fair prices. Highly recommend to anyone looking for indoor & outdoor furniture, and hot tubs.
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April 2023 by Tim Ford
Friendly helpful staff, great selection and quality and customer service.
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February 2023 by Rich Polson
Great people! Easy to deal with. We've had furniture delivered and we've picked up furniture. We have also returned product as we changed our minds. In each instance the people at Beachcomber were so helpful and accommodating. The last time we went in just to window shop, we noticed how great their colour choices were for their displays, so, they gave us the paint codes they used! Very enjoyable people.
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June 2022 by Simon Melanson
We are so grateful we found this store. Amazing quality and selection for outdoor furniture. Leighton provided outstanding service and advice. Thank you!!
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April 2022 by Anne Marie De Vos
Beachcomber is my first go-to place when I need some furniture. The store is welcoming and has a lot of good quality and interesting furniture. Throughout the years, we have bought a complete bedroom set , a Flexsteel living room sofa, a unique- looking occasional chair , a rattan bedroom chair and some bookcases there.The staff is friendly and helpful and the service is good. Les is our main contact there and he is always ready to help. It is nice to have a reliable store such as Beachcomber Home Leisure in Kelowna.
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January 2022 by Crystal Morris
I have been getting my hot tub supplies here for a long time. All of the staff is always so friendly and helpful. Plus you get rewards every time you purchase products and when you reach a certain amount, you get free stuff like a new hot tub filter. I would highly recommend this store!
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January 2022 by Elaine VanRyckeghem
My husband & I bought 2 gorgeous counter stools from Beachcomber. It was an easy process and we went home happy.A month ago we packed up the stools because they were squeaking loudly when turned and there didn't seem to be a solution for fixing it.As we walked into the store and I shared that we were there with an issue about a purchase I wasn't sure what to expect. Often a return changes the tone of the encounter.It was truly a joy and I wondered if they understood clearly why we were there. When do you ever get a friendly, accommodating, no problem "Let us take care of it for you"I have never had such a great experience when having an issue! This family owned business as I found out cares about your purchase no matter what. It is one thing to be treated with respect, concern and joy when a sale is being made but a problem usually wipes the smiles away.They were soooo acommodating, friendly and concerned for a solution I didn't want to leave the store. We all run into issues from time to time but it is how they are handled that reveals whether the retailer is actually THERE FOR YOU. We were greeted by one of the family owners and it was clear he was grateful for our business. What a great family business, maybe they will adopt me!!If you know anyone shopping for their home please send them to the great family owned and operated "Beachcomber". You will not regret it.Thank you once again guys. I will definitely be back!!!!
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January 2022 by Jamie Mullen
We have bought 2 hot tubs from Beachcomber in Kelowna over the last few years. One was during Covid when some were waiting up to a year for a tub but they managed to find a cancelled order for us and we had it within a few months. The installs were smooth, even in Big White onto a 3rd floor deck. The service has been exceptional - especially dealing with Jason. We can’t say enough about the customer service and wouldn’t hesitate to recommend Beachcomber Kelowna to anyone. We won’t buy anywhere else!
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December 2021 by Jeff Dolan
Excellent service and professionalism by everyone we dealt with. Les, Jason and Scott are total pros. Thanks for the excellent experience and we're looking forward to firing up the new tub!
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November 2021 by Cindy Cheeseman
What a great furniture store! They had some really unique items. We walked in, found a really cool coffee table and without asking they gave me a further discount on the already low sale price! Pretty amazing, actually! We were in and out in 20 minutes!
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November 2021 by Audrey Arnall
We've just had a great experience with Beachcomber. We had bought some outdoor furniture in 2019 and recently one of the chairs got a squeak. We called Beachcomber; they had the part in the store and within 24 hours we had our chair fixed. Impressive! And Jason the assistant manager was the nicest and most helpful, calling us and keeping us in the information loop. (Feeling cared for).
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November 2021 by Kim Pelletier
We love the products and the service provided by Beachcomber. We deal with Jason and he’s always friendly and very knowledgeable about all the products. He has helped us to make informed decisions about our patio and home furniture We would highly recommend shopping at Beachcomber.
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November 2021 by Amanda Osborne
Les was very friendly and helpful with assisting us to create our new living room collection. I greatly appreciated the follow up communications with regard to the delivery process. Jared and his team were very professional and careful with the delivery of our five pieces.Thank you for the excellent customer service!
