9:30AM - 5:30PM
2153 Springfield Rd, Kelowna
Mobile Phones
“These two employees, Nathan and Shylo, helped me out today and were absolutely amazing. They went above and beyond to get me a new cellphone up and running after having my old cellphone stolen while on vacation. Customers purchasing a cellphone from Costco will be taken care of.”
“I want to give special recognition to Sam for providing one of the best customer service experiences I’ve ever had at Best Buy. From the beginning, Sam was extremely helpful, professional, and patient. He took the time to understand exactly what I needed and explained everything clearly, which made the whole process very easy and comfortable for me.
What really stood out was his dedication to helping customers. Sam went above and beyond to make sure I found the right product and that I was completely satisfied with my purchase. He was very knowledgeable, friendly, and never made me feel rushed. Instead, he made sure I felt confident with my decision.
Employees like Sam truly make a difference in the customer experience. His positive attitude, professionalism, and willingness to help deserve recognition. Best Buy is very lucky to have someone like him on the team.??”
9:30AM - 5:30PM
1612 Powick Rd Unit 7, Kelowna
Mobile Phones
“The customer service was outstanding — Yashika was quick, efficient, and genuinely helpful. Amit is so patient and dedicated to making sure customers leave satisfied. Highly recommend visiting this shop and asking for their assistance if you want honest advice and great service! ?”
“Tray made it so easy to upgrade my phone, watch and phone plan! He walked me through all of the steps and answered every question I had. Telus is lucky to have such a dedicated, helpful and customer oriented team member. Thank you for everything Tray!”
“The team is super friendly. Before my visit here, I was paying a lot of money on my plan. They helped me save 25 dollars per month for the same benefits. Thanks to every employee who works with their heart here.”
“The lovely lady that helped me replace my phone was amazing, she was super friendly and explained everything for me to understand before I chose what phone to get, she helped me change the sim and even tho it was the end of her shift she made sure I left satisfied with my purchase. Would recommend this Andres to anyone.”