Motor Werke is a European automotive repair and service shop located in Kelowna, specializing in a wide range of European brands such as BMW, Mercedes, Audi, Porsche, VW, Volvo, Mini, Jaguar, and Land Rover. The shop is well-regarded for its A++ customer service, with staff providing upfront, honest, and well-documented repairs. Customers appreciate the thoroughness of the work, which helps them prioritize immediate and future automotive needs. Many customers mention that the service is great and that the team goes above and beyond to ensure satisfaction. The shop utilizes leading industry technology and the latest factory diagnostic equipment to ensure high-quality service. The friendly and professional demeanor of the staff, from the administrative team to the technicians, is frequently highlighted. The reception area is welcoming, and a friendly dog adds a personal touch to the environment. Customers also value the convenience of the shuttle service, courtesy cars, and tire storage, which make managing automotive needs easier. Recent reviews reflect high praise for the team’s dedication. One customer noted that their Pathfinder was brought back to life after service, while another expressed appreciation for Kevin’s work on a Toyota Sienna with 250k km, describing it as feeling like a new vehicle again. A customer shared how Chris and the team went above and beyond to address an unexpected issue before a last-minute road trip, highlighting the professionalism and care received. Many customers also mention the affordability of the service compared to dealerships, along with the systematic and detailed approach to handling clients and their cars. Overall, Motor Werke is seen as a top choice for European vehicle owners in the area, praised for the passion and attention to detail of the staff, and consistently recommended for quality, reliable automotive care.
Very impressed with the service. Problems with my car arose during service that were not foreseen and they worked with me to get it sorted out under some trying conditions. Much appreciated!
October 2024
My 3rd visit to MW, had them pick my winter tires and I'm very pleased with them. Their service is great and have brought my Pathfinder back to life Great job guys
October 2024
I can’t say enough about my experience with MotorWerke. My Toyota Sienna with 250k km’s was struggling. Their Technician, Kevin did an amazing job and now it feels like a brand new vehicle again.
