Muse & Merchant, a Canadian company, was founded on the idea of providing customers with a unique and sophisticated collection of furniture and home decor. With a focus on design, quality, value, and customer service, the company offers a wide array of home furnishings sourced from around the world, embracing the use of sustainable, reclaimed, and recycled materials. The showroom is full of treasures, inspiring customers to define their own distinct style, as the emphasis is on style rather than trend. Customers have consistently praised Muse & Merchant's fast and friendly service, with staff like Ashely being accommodating and a pleasure to deal with in-store. The delivery team, including Alex, Chad, Keny, and Ty, has been described as seamless, clean, and very helpful, ensuring a smooth and professional experience. Customers have been impressed with the quality and warranty of their purchases, which have included couches, loveseats, and a beautiful bed. The staff at Muse & Merchant, such as Jenn and S*, have been highly knowledgeable and patient, guiding customers through the selection process and providing valuable information. The overall experience has been praised as superior, with customers expressing their satisfaction and likelihood to return and recommend the company to others.
This is a great store to buy quality furniture and accessories for the home. Wonderful service, knowledgeable and friendly staff that make you feel like a valued customer. Lots of parking and well located in Kelowna.
February 2025
Love this place! I haven't bought anything but i always visit as its always esthetically pleasing!
May 2024
Professional sales, delivery and install by Shawn, Alex and Chad! All good.👍
