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9:30AM - 5PM
527 1st Ave, Ladysmith
Banks
“CCCU has the best staff, they take the time to build a relationship with you, which allows them to fully understand your banking needs. They are my first choice with respect to banking.”
9:30AM - 5PM
9760 Willow St, Chemainus
Banks
“This is a very helpful CIBC branch. Versus their neighbouring community’s branch it is a night and day experience. They appear to genuinely want to problem solve, help and be informative. If they’re unable to do something, they’re forthcoming and explain why it’s not possible. They come across as knowledgeable and having a good handle on what they are doing.
Someone else mentioned they’re slow but remember you never know what that client brought to the wicket and some transactions are more complex than others. I’d say they are efficient at handling their transactions.”
Banks
“I walked in pretty frustrated about an online banking problem, and Maureen couldn’t have handled it better. She stayed calm, kind, and efficient while getting everything sorted out. Excellent customer service.”