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“I popped in for new canopy locks, they were able to do it right then. Had me in out of there super fast. Guts were skilled and friendly. 100% recommend for your canopy needs”
“10/10 would cross water again
My wife and I live in Chilliwack, and we bought our vehicle from a dealership in Victoria. That normally sounds like a logistical puzzle involving ferries, snacks, and careful planning. Somehow, this turned out to be the easiest car-buying experience we have ever had.
We just bought a new-to-us 2016 Acura RDX, and from the moment we stepped off the ferry, Eddie from Campus Acura was there like some sort of automotive concierge, or possibly a long-lost friend we just had not met yet. He picked us up at the terminal, created zero stress, applied zero pressure, and delivered 100 percent good vibes. If buying a car was always like this, people would do it recreationally.
Eddie was knowledgeable, patient, genuinely funny, and made sure both of us felt comfortable and informed the entire time. He somehow managed to make the whole process feel easy, which I am pretty sure goes against several dealership stereotypes. No rush, no awkward sales energy, just outstanding service from start to finish.
Then there is Doug in finance. We do not know how he did it, but he made paperwork fun. We went in braced for soul-crushing forms and left impressed and smiling, which feels like a rare achievement in itself. If Doug ever starts a podcast about contracts, we would absolutely subscribe.
We drove away thrilled, confident, and genuinely happy with our purchase, and mildly suspicious that car buying is not usually allowed to be this pleasant.
Huge thanks to Eddie and Doug. Worth the ferry ride, the planning, and absolutely worth the trip. Highly recommend Campus Acura, especially if you enjoy excellent service, great people, and not regretting major purchases.”
“I’ll get right to the point here; 10/10 would recommend. My back story to this is that I went to 8 different (car) dealers and test drove 6 vehicles that day. Ayush and his team made it happen. I have a young family and a tight budget, I truly believe I got the best vehicle for my family I could afford.”
“Josiah at Audi Victoria was amazing to work with! His follow-up after each visit was excellent, and he was always friendly, responsive, and genuinely helpful. He went above and beyond introducing me to several Audi models and arranging multiple test drives so I could really experience each one. Josiah is incredibly knowledgeable, patient, and never once made me feel pressured. He made the entire process fun, smooth, and stress-free. Highly recommend Josiah if you’re looking for a top-notch experience at Audi Victoria”
“Had damage on my car estimated at 4 autobody shops and found the best price at John's (almost half the price as one of the other ones). One week to get me in - in on Tuesday and completed (on time and estimate) on Friday. Looks great. No hassle and friendly, accommodating people to deal with. Note: when getting ready to depart the premises, I ran into the owner. He was treating his employees to lunch, which I discovered was a weekly practice. Love this business practice and love supporting local businesses in this town!”
“Excellent service and a perfect job on my vehicle, thank you very much. I would be happy to recommend you to anyone that needs some work on their vehicle. Cedric Steele.”
“Great auto body repair shop. They were very professional, courteous, and responsive. They billed the insurance directly and arranged the rental car for me. They made what could be a stressful situation to be easy and pleasant. And my car looks great, freshly painted and clieaned!”
“I was very satisfied with both the price and the quality of the work. Although at the first time, the result did not fully meet my expectations, they handled the situation professionally, made the necessary corrections, and completed the job exactly as I wanted without charging anything extra. I really appreciate their commitment to customer satisfaction and would recommend them.”
“From Jag who handled my initial online inquiry, to Kobe who completed the sale, to Doug in finance, my experience with Campus Nissan was A+.
It's been a while since I've purchased a new vehicle off the lot and I was fully apprehensive expecting the typical high pressure sales techniques, none of which I experienced. I was able to make an informed purchase specific for my needs, and it couldn't have been easier. Well done!”
“Honest guys who provided me with great service both times I have used them. They were able to diagnose my electrical problem quickly and only charged me $40 for their time when it turned out to be just a loose connection. Would certainly recommend.”
“Just had my oil change done. Returning on Monday for the Brake work!!! This is because I appreciate how dedicated they are to their customers… Thanks again team”
“The girl who answered the call was immensely helpful and I’m very grateful for the genuine help received in my auto body inquiries when other companies were dismissive.”
“I recently purchased a vehicle through Daniel at Lexus and the entire process was very smooth and seamless. He offered up his office space for my partner and I to discuss the car in private, and allowed ample time to make decisions without feeling pressured. Since the purchase, he still remains easy to get a hold of and has checked in multiple times to ensure everything is going smoothly.”
“Great service, knowledgeable and honest staff. They go above and beyond. They made a horrible accident into a great experience. A great place for excellent collision repairs. Highly recommend!”
“Staff Liz, at the car body shop, was very professional, helpful and approachable. Led me through the process of getting me a car rental while booking my car for repair work. I'd recommend their professional services.”
“Most professional and friendly staff I’ve ever emcountered. These guys will always recommend the best for your car and will never overcharge, definitely recommend your friends and family here”
“Super helpful staff! I can’t say enough great things about Tanya, she is so friendly, professional and knowledgeable! I had a great experience here and would return again and recommend to friends and family. Well done Boyd Victoria”
“BMW X7 M50i - rear end was struck in a parking lot causing 20k in damage to both tailgates and bumpers. The X7 was parked and unoccupied; still waiting on ICBC to waive my liability. Nonetheless, I can’t say enough about the quality of craftsmanship that Distinctive put into this job. Unlike other body shops, they kept two key points in mind - the complexity of German vehicles, and how much their owners love them. You can clearly see they how much pride they take in their work in these before and after photos.
To top it off, their customer service is second-to-none. They arranged my rental vehicle of equal size (I didn’t have to go from a large luxury SUV to a basic compact sedan), kept me informed every step of the way, and fully detailed the vehicle inside out upon completion.
They made just one small mistake-I got a text saying my vehicle would be ready by the end of the day, so I drove down from Nanaimo to pick it up. When I got to Victoria they called and said they couldn’t get the exhaust back on in time and it wouldn’t be ready until after the weekend. I was quite frustrated having driven almost 2 hours for nothing, but manager Matt was extremely apologetic and even compensated me for my time + fuel. It’s water under the bridge for me as I know they simply just wanted it to be perfect, and let me tell you, perfect it is!
I highly recommend Distinctive Autoworks to anybody looking to have their luxury vehicle repaired. They take great care of your vehicle and even better care of you.
To Matt and the Distinctive team, thank you!”
“I take my car to Chapmans for several years now! and they do an honest, fast job on the repairs. They diagnosed the issue quickly, gave me a fair estimate upfront, and got the work done in no time. There were no unnecessary upsells—just straightforward, quality service. My car runs perfectly now, and I really appreciate their professionalism and efficiency. I’ll definitely be coming back for any future repairs!”
“I had a fender replaced and repainted. Great experience, highly professional and highly skilled. The paint looks outstanding and the job was done fully with outstanding care about my time. Very considerate friendly people.”
“Went into Boyd thinking I would be getting approximately a 14-1800 bill to fix my front right bumper. My fault accident. The young guy who was giving me my estimate was able to buff up the main area on the bumper and it looked like new again. All I had to do was buy a paint pen from my dealership for $26 for small thin scrapes. To top it off he didn’t charge me anything. Thankyou Boyd Autobody Keating x Rd.
Lorraine”
“Quick and friendly. Brought my car in with emergency flat tire and they had it ready in two hours! They graciously waited after hours for me to pick up my car after my work. Reasonable pricing. Will use again!”
“Always polite and efficient service. Good waiting area and a short walk to Mayfair shopping centre.
Prices creeping up, though. Though my vehicle has been serviced here since purchase, I will do some comparisons in the future.”
“My dealership recommended Craftsman Collision as the only dealership to take my car to after a minor fender bender and I was not disappointed. Service and communication from Deepak was excellent. The repair was perfect and the car ready and washed as agreed. Would highly recommend.”
“I was recently shopping for a Crown Signia and got in contact with Tom Iliopoulos. Although I did not purchase the vehicle, Tom provided great service as an advisor. Great employee overall, very results-driven and accommodating. For my next vehicle purchase, Jim Pattison Toyota Victoria will definitely be considered.”
“Great selection of tools, equipment. Generally solid layout of the store. Great prices. Friendly staff. Also accessible with lots of parking. Will totally be recommending them for hardware and tools needs.”
“Everyone here is amazing. The staff are prompt, considerate and go out of their way to make sure everything is done right. A challenging repair job was done with respect, communication and promptness. Car trouble is a difficult situation for anyone but I really felt like everyone here was going out of their way to make it less difficult.”
“Sometimes things don't go according to plan.My tail lights were accidentally damaged during the installation of my wiring harness. After I discovering the leak, Corey took care of my problem by ordering new parts to replace what was accidentally damaged. It took less than a week to get it fixed.In my mind, the businesses that own their mistakes and make things are right are businesses that should get great reviews and return business. Well done, Corey and team!”
“I have been going here for years to pick up things here and there for my vehicles. Every single time I go, no matter who I talk to, each staff member is so helpful. Recently I went and grabbed some paint and the guy who helped me was so awesome!! I’ve been meaning to make a review for a bit but hadn’t gotten around to it so I forgot his name. It was for a ford focus a couple weeks ago! He came out and helped me check the paint code.
Anyways, go here for great customer service! Love this place and refer everyone who needs any car maintenance or things to go here! You will be guaranteed to have a great experience and even some fun banter!”
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“I just feel compelled to write this review because I came in today requesting a quote for some paint work. Staff there had a look and told me it was covered under a manufacturer recall even though it wasn’t listed anywhere, even under the recall lookup page on Toyotas website. Saved me $1200. Knowledgeable and friendly staff.”