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“Rohit has helped me with all my smartphones for the last decade. He is supportive, engaging, truthful, and knows the products. I recommend everyone, novice to experienced, to find him at tbooth at the Mayfair Mall.”
“I also had a great experience with Jinn at Wirelesswave.
He helped me work through my phone issues and took the time to guide me toward a new, affordable plan with Lucky. The whole process was smooth, clear, and genuinely helpful.
Excellent service, strong product knowledge, and great customer care. Highly recommended.”
“Hello,
Dylan Larocque provided excellent service today. He asked the right questions so that he was able to provide me with the option that best suits my needs; excellent critical thinking and problem solving skills.
He is also very personable. In fact, I would hire him!
Karen”
“Kudos to Kartikeya at The Source for an outstanding customer service experience! Purchasing my phone was effortlessly smooth. Thanks to his knowledge and friendly approach. I appreciate his hustle to ensuring customers leave satisfied. Highly recommend his assistance!”
“Riaz his a nice guy very friendly easy to discuss about if what problems of your cell phone.Again very nice person I met.any I forgot that his a great technician.”
“I came into Best Buy - Mayfair for a minor sim card purchase and ended up with an issue that required assitance from Telus. The Telus store told me they could not help so when I returned to Martina at Best Buy she went above and beyond to provide a solution despite it not being their responsibility. If you were to look up excellent customer service you would find a picture of Martina !! Go to Best Buy.... don't waste time Telus”
“Just had Jeremy donan3 phone swap and TV internet over to Telus. He was patient and walked us through so we had full understanding. Great service at this Westshore Mall location! Highly recommended.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I don't usually do online surveys. I decided to leave some comments on a recent experience at Rogers , it was not a bad one but it also wasn't what I am use 2 when I deal with this particular store. Anyways.... I did the survey, left my comments and 3 days later (today March 20) I received a call from the district manager Jazz i believe.
WHAT AN AMAZING CALL!!!
#1 I was NOT expecting a call regarding my comments left of survey (wow people actually read those? Who knew? haha)
#2 This man was very kind, he listened to me , answered all of my questions and told me he will " rectify" the issues I had.
#3 Jazz was kind enough to give me a $50 credit on my bill for the inconvenience and to thank me for sharing my opinion.
Now this is what I call CUSTOMER SERVICE!!!
I have been a fan of Rogers for 20 years ,I wasn't going to let 1 so so encounter mess up a long term gig. I am verrrryyy happy in how this was handled.
And Jazz if your reading this.....
YOU , MY FRIEND ARE A STELLAR MANAGER!!! 10/10 5 ⭐️”