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10AM - 4:30PM
694 Goldstream Ave #106, Langford
Pet Stores
“I was greeted promptly, and told I can have the food I need ordered for my fur babies! She answered all my questions and was super friendly and enjoyable to talk to! Happy I found a place I can pickup what my kitties need !”
“I often drop by here to buy manure and gardening supplies. Every time I go, I get warmed up to the kindness of all the staff inside and outside. Everything that deals with people is never going to be easy. Nevertheless, I think their attitude toward us with a consistent smile is the best. I also get expressionless when I visit certain stores that do something passive with expressionless and indifferent. I love this place that always makes me feel grateful.”
“I had an excellent experience at Bosley's today. Selina went above and beyond to help me find the best products for my cat, who has ongoing UTI issues and can be quite picky with food. She took the time to listen to my concerns, explained the different options clearly, and recommended products that would support both urinary health and better dental hygiene while being easier for my cat to tolerate.
Her knowledge, patience, and genuine care made the whole experience stress-free. I really appreciated the personalized service and left feeling confident that I was making the right choices for my cat.
Thank you, Selina, for your exceptional customer service, expertise, and genuine care. And thank you to MJ at the front desk for the warm welcome and friendly service. I'll definitely be returning to Bosley's for all of my pet care needs.”
“Rascals is a great store with very knowlegable and personable, caring staff. They supply the best products for our furry friends and all are local suppliers. You can tell they have nothing but the best care for our pets inwhat they supply”
“I love this place. It is has a little bit of everything. Great for craft items such as soap and candle making, with plenty of Mica powders. They also carry pet food in packaging and bulk for your average pet/farm animals, and garden supplies. Prices are reasonable. This store is a gem”
“Always a great experience, at Paws on Cook friendly knowledgeable staff and great products, most recently a great grooming experience with Connie, she takes such amazing care of our nervous rescue girl, Thank you!”
10AM - 7PM
3571 Blanshard St #105, Victoria
Pet Stores
“They're always so kind and helpful here! Our ferrets are so particular and they're wonderful at helping us get food - and putting some aside for us when an order comes in! 100% recommend”
“I love this pet shop! They have everything we need for our cat and our weenie dog and are so friendly and knowledgeable.
A few weeks ago I went in for Feliway or to try to calm my cat down on car rides. One of the staff (I don't remember her name but I think she was the manager) had just done a pet First Aid course and suggested that I put the cat in a carrier with a blanket over it so the cat couldn't see out. IT HAS BEEN A GAME-CHANGER. I can take my cat anywhere and it's so simple.
THANK YOJ SO MUCH 😊”
“Bosley's on Yates is my go-to pet store.
🐱 Customer Service:
The staff are welcoming, helpful, informative, and genuinely caring. I’ve never had a sub-par experience — great service every time.
🐶 Product Selection:
The store offers a superb, diverse range of products, especially considering its modest size. Everything is easy to find, and if you’re struggling, the staff are always ready to step in and help.
🐰 Pricing:
Prices are mostly average, which is expected for a pet store. Bonus points: they often have specials or coupons that can save up to 20%.
🔄 Returns:
Their return policy is very fair and was a clincher for me. Staff handled my return with understanding and professionalism, showing a real commitment to quality customer service.
Overall, a fantastic pet store — reliable, friendly, and well-stocked. Highly recommended!”
“Great selection and fair prices! Their cat section is impressive, offering a variety of special things for your kitty. They have quality cat trees and scratching posts and quality cat food. The driftwood trees are gorgeous, offering that west coast vibe that I'm sure even cats appreciate. Of course most of the store is dedicated to dogs, as you would expect. The staff are very kind and you're likely to meet some very sweet dogs that hang out there (shout out to sweet little Koda!). I'd probably go just to visit with their dogs honestly. :)”
“Amazing little store with super friendly staff. Great selection of dog food, toys, and treats and they're happy to reach out to their suppliers if you're looking for something specific.”
“Great selection, great staff, had a super easy price matching chat with manager Dan and was on my way! We do all our dog and cat food, toys, treats and rain coat shopping here:)”
“Friendly and knowledgeable staff. Always greeted with a hello when I enter the store. Staff is always making sure the needs are met of each individual and unique customer.”
10AM - 6PM
770 Bay St, Victoria
Pet Stores
“I have to say, I’ve been in Creatures many times before, and I wasn’t a fan. However the hatred being spewed by another pet store about you guys, the last few times I’ve been in, definitely made me uncomfortable and not wanting to shop there. So I wanted to revisit.
Before, I found the store to be quite unwelcoming, there was a sense of come in, hurry up and leave. I never wanted to stay, or ask questions I had and truthfully it felt like you were burdening the staff.
But a lot has seemed to change, the staff are happy at the front and welcome you in. The gentleman in reptiles is outstanding, incredibly passionate and someone trustworthy for information. It’s like everyone seems to have a goal for the day, both individually and as a collective store and are effectively working towards it.
The ability to care for all the animals, accommodate all the customers and still keep yourselves level headed and professional isn’t easy and I applaud you for that.
I’ll keep shopping here and recommend to my friends to revisit. You guys are doing a great job.”
“I wanted to thank Faith, Jordan, and Jocelyn for being helpful and compassionate to my situation when a person hit my vehicle and drove off. They were professional while still being able to show humanity and improvise to help me when i was not ready to be in such a situation removing my bumper in a pet store parking lot.”
“Maryna at PetSmart is absolutely amazing! She is the sweetest and so caring with Winston, our standard Goldendoodle. She did a fantastic job grooming him, and he looked so handsome and well taken care of after his appointment. You can really tell she cares about the pets she works with. The whole team was also so kind and welcoming. Highly recommend Maryna and the PetSmart grooming team!”
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“Hands down the best place that I have found for my girls needs ?
If she does not have your product on hand, do not hesitate to ask if she can orfer it in.
Very accommodating, clean, organized, well stocked, very knowledgeable and extremely helpful and polite!
Love every visit and I highly recommend you have a visit!
We are all smile for the Wholesome Hound in our family! ?”