Coles is a store known for its helpful and friendly staff. Customers appreciate how staff members go out of their way to assist, whether by looking up products online, checking for availability, or ordering items for customers. Many reviews mention staff members holding books or items for customers until they can pick them up, demonstrating good customer service and teamwork. The store is a reliable place to find specific books and collectibles, and even when items are not in stock, staff provide directions to other nearby stores. Overall, the store offers a positive shopping experience with kind and pleasant staff who prioritize customer needs.
We visit this store when in the Mall to check on our collectible and favorite authors. If they don't have what you are looking for - they will order in for you and call you when in. Good service.
November 2023
This was the only place I had the book I needed. I called in and they held it for me until I got there. The staff was lovely.
August 2023
Thank you Lauren and Vanya for a wonderful shopping experience today. Both these ladies were so helpful and pleasant to deal with, this kind of customer service is rare these days so I asked for their names. Will definitely be a repeat customer.
