Coles is a store known for its helpful and friendly staff. Customers appreciate how staff members go out of their way to assist, whether by looking up products online, checking for availability, or ordering items for customers. Many reviews mention staff members holding books or items for customers until they can pick them up, demonstrating good customer service and teamwork. The store is a reliable place to find specific books and collectibles, and even when items are not in stock, staff provide directions to other nearby stores. Overall, the store offers a positive shopping experience with kind and pleasant staff who prioritize customer needs.
Staff is super nice, friendly and helpful towards customers of all ages.
August 2026
Really nice and helpful staff Gave me a free plum card on my first visit
April 2026
Great staff, clean store, solid selection — but the customer service is what makes this location stand out. They surprised me with a Plum PLUS membership out of nowhere and made my whole week. Easily the best Coles experience I’ve had.
