“Rogers store in Guildford Mall is generally a convenient experience, especially if you are looking for a new plan, trade-in options, or monthly financing. The staff usually help with setup and transferring data, which makes the process easier for first-time or upgrading users. However, it can take some time due to account checks and plan discussions, and some customers feel they are offered extra services or add-ons. Overall, it’s a good option if you want deals with a carrier, but the Apple Store may be faster and simpler for a straightforward purchase.
Service by Shilpy”
“My husband and I had an excellent experience with this Telus Koodo location today. When we walked in we were immediately greated by Satjot, who asked us how she could help us. We wanted to add a new phone to our plan and move another plan over. She was knowledgeable, friendly, experienced and kind. Additionally, while we were in the store, two elderly people came in separately for help with things that were really not related to the services of the company but the other staff assisted them with grace and kindness. We were very impressed with the service of all staff.”