The Langley TELUS & Koodo Store is committed to delivering exceptional service and expert advice to help customers explore TELUS's wide selection of products and services. TELUS has a strong presence in Langley, offering a full range of telecommunications solutions, including TELUS & Koodo Smartphones, TELUS high-Speed Internet, TELUS Optik TV & Stream+ for home entertainment, as well as security and smart home automation systems. Customers praise the store's knowledgeable and friendly staff, who provide personalized assistance and go the extra mile to ensure a positive experience. Nicole, a standout employee, is described as professional, patient, and thorough, taking the time to explain everything clearly and finding the best deals for her customers. Justin and Adam are also recognized for their excellent customer service, with customers appreciating their humor, problem-solving skills, and ability to make the sometimes tedious task of upgrading plans an enjoyable experience. The store is praised for its clean, accessible environment, and customers express their loyalty, stating that they will only use this TELUS & Koodo Store location due to the exceptional service they have received.
The friendliest store, helped me with all my questions and made the process of getting a new phone easier than expected. Satjot helped me and was the biggest help with getting my phone switched over effortlessly!
May 2026
Went in today to transfer my phone lines and set up home internet. Sat supported me and she did an incredible job! Got the plan I needed and the internet set up perfectly!
October 2025
Thank you Nicole for all your help with a difficult situation. Your dedication to making it right combined with your technical expertise and amazing personality made an exasperating problem more bearable. At a time when customer service is at an all time low, you raise the bar and Telus is lucky to have you!
