The Real Canadian Superstore on Willowbrook Drive is a good store that has almost everything needed. However, it is often extremely chaotic inside. A frequent issue is that there are never enough shopping carts at the entrance, causing frustration. The store needs more employees. While some staff members are incredibly nice, gracious, patient, kind, and helpful, the customer service for price matching has been criticized and refused to honor their policy. The self-checkout lanes can be a total chaos when not used as stated for 25 items or under.
There are never enough shopping carts! I always have to wait for someone to return theirs. People roaming the lot asking for people's cart... who do you have to tell to get more? So frustrating!
October 2024
Extremely chaotic inside. Needs more employees. The self check-out lanes (25items or under) should be used for guests who are purchasing 25 items or less as it is stated. My visit was a total chaos.
July 2024
what happened to you? why are there just never any carts at the entrance? this is the last 2 weeks. get the people back to work who are looking after this.
