Spence Diamonds provides an amazing and wonderful shopping experience, described as enjoyable, stress free, and effortless. Customers report great and pleasant experiences with the knowledgeable, friendly, and patient team. Staff are noted for explaining everything clearly, providing realistic expectations, and offering excellent customer service with zero pressure. They help in finding exactly what customers are looking for, introducing a variety of selections, and assisting with decisions like diamond ratings and ring creation. The process for services like resizing is communicated well and often completed efficiently. Customers are happy with the results, highly recommend the business, and state they will definitely return.
Cheyenne was amazing! She provided excellent customer service: she helped us pick a beautiful ring, provided all the details about the quality of the diamond and options for us to consider when choosing the ring. She seemed genuinely excited for us!
September 2026
I had an amazing experience at Spence Diamonds today. Lilly was an amazing attendant and helped me find the perfect gift. She showed me plenty of options and was incredibly friendly. She had the best customer service that i have ever experienced. I would highly recommend Spence Diamonds and will definitely return!
September 2026
I had an issue with my engagement ring 2 weeks before the wedding and the whole team was so kind and efficient! I was able to receive it before the wedding 🫶🏻 thank you very much Spence 💍
