This 7-Eleven location receives mixed reviews regarding its customer service, with experiences heavily dependent on the individual staff member working. Several reviews highlight instances of exceptionally friendly and helpful service. One male worker is described as friendly, welcoming, kind, and pleasant to everyone from entry to the till. Another gentleman offered a seat and a phone charger to a customer in clear need, a small gesture that meant a lot. A young man working one morning provided polite, thorough service that was an A++ pleasant surprise, earning sincere praise for his high standards and manners. However, other reviews consistently report poor and rude service from different employees. Customers describe staff who are generally rude, seem put out by dealing with customers, and display impatient attitudes. One female employee was noted as extremely rude, barely offering a greeting, handling transactions with impatience, and walking away to speak in another language while a customer waited, which was perceived as bad manners and ignoring the customer. There are also past complaints of being short-changed, albeit by minor amounts, during transactions with one or two previous employees, leading to frustration. The overall impression is that service at this store is inconsistent. While some workers provide kind and welcoming service that greatly improves the customer experience, others are rude and impatient, creating a negative atmosphere. The quality of a visit depends entirely on which employee is behind the counter.
The male worker was so friendly and welcoming. A kind worker. He was so pleasant to everyone, from when I walked in and when serving at the till.
August 2024
Good 7-11 but needs to get Mountin dew blue shock slurpee flavour back.
June 2024
I wandered in after being seen at the emergency room, STARVING and obviously looking pretty weird, the gentleman working let me charge my phone and offered me a seat. It was a small gesture but it meant a lot so thank you, my guy.
