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“I spent 27 DAYS communicating with connected drive personnel ,spoke to 7 different agents including David from the Genius group.They elevated the ticket to have the glitch fixed, several times, NOTHING worked , rebooting , disconnecting and reconnecting the phone.deleting and reinstalling BMW ID, Today we had success! Thanks to Ashley Fedun at BMW Nanaimo a true genius! Ashley is an excellent communicator and recognized that we had tried all the conventional methods, her tenacity and customer centric attitude fixed the problem .My experience today brings to mind “great service isn’t expensive, it’s priceless. “ Thank you Ashley
Janine Harder”
“Wonderful service from Alex and Sherry the owners. Easy going, helpful and kind. Ordered a tonneau cover, arrived and installed in less than a week. Couldn’t be happier. Thank you!”
“The whole team at Woodgrove Chrysler are the best group of people at a dealership I’ve ever dealt with. KYE Especially made the whole process of purchasing my car as quick and painless as possible. He took exceptional care of me, and overall is one of the most delightful human beings I’ve ever met. There are a lot of shady people in the car salesman world, but this dealership And their people Are not among them. Thank you KYE and everyone for such a great experience!”
“Very good people very accommodating explains the process well and guides the best ways the guy Saurabh and the Location manager Taylor were very suppoertive throughout the process”
“The steampunk door is next level! These guys have fair prices friendly staff are open some Saturdays at her honest. This is setting the bar for the auto recycling industry. Clean fast, efficient, friendly, and honest. Can't go wrong buying your truck parts here.”
“Just want to give a massive thank you to Greg at Craftsman collision. You've went above & beyond! I very much appreciate you, and all that you've done. Top notch. Thank you for the conversation as well, on top of your already hectic work load! - Keep shining!”
“Highly recommend this business! The service I received was so good it made my day. Andrea was so helpful and went out of her way to find the part I was looking for and literally saved the day and I'm sure the rest of the crew there is fantastic also based off the service I received today! You guys will be my first call from now on thanks again!”
“I just recently purchased a vehicle from Mercedes Benz Nanaimo and I am beyond satisfied. The sales team especially Pavol did a fantastic job of making the experience smooth and enjoyable. His costumer service went above and beyond to ensure we were taken care of. Thank you for all your help Mercedes Benz Nanaimo, Pavol is a gem, make sure to keep him close!”
“Lordco gets a 5 out of 5 because they are an excellent Canadian company - plus manager Philip showed kindness, empathy and flexibility in regards to a return. Sincerely, Dean Rintoul”
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“The staff at the servicing department are super friendly and solved my sunroof problem fast and affordably. I was hesitant to take this in because of the commonly held belief that dealerships are always more expensive. But I found the opposite to be true! Great service, great value, above and beyond attention to detail. I even took a new electric Subaru for a test drive while I was waiting, it was a dream to drive.”