“I’m giving the Popeye’s Supplement Store (this location) five stars! While Popeye’s is a chain, each store is independently owned and stocked. My Black Friday order didn’t go through because the main website didn’t reflect what this specific store had in stock. Yes, that was frustrating, but Cameron, the manager, handled it with the utmost respect, honesty, and patience. He clearly explained that they’re working on improving how individual store inventories are reflected online, and despite the hiccup, he honored the deal and sourced the product for me. It’s rare to find such direct, open communication and genuine customer service these days. Because of that experience, I’ll absolutely continue to support this local location and highly recommend them!”
“Came in looking for two specific vegan supplements and they carried them both! Fair pricing. Vera was an extremely helpful and kind person. We will come again because of Vera!”
“This store does such a great job in sourcing products and everything is so well presented and displayed. Organic and environmentally friendly products abound. There are always unique gift items too.”
“I was a little upset after going to Lifelabs and being told at 4:10 they couldn’t get to me to give my blood as they all stood around laughing at 4:10. And then the pharmacy called at 4:30 as I’m in Ladysmith. I said I may not get there till 5:15 and they close at 5. Jacklyn says don’t worry. I’ll stay. She was amazing and cemented my business. Thank you.”
“I've only been in a few times. But every time, the staff have been very helpful and considerate. Plus, they clearly have stuff you can't get anywhere else.”
“5 stars if you come in the hour before they close--4 stars the rest of the day. But the 10pm staff seems like mostly teenagers and that's great that they can earn some money, but I'd rather you close at 9 PM and I have to be a little earlier, and let those kids go home.”
“THE best selection of supplements with actually nutritionally certified staff to educate and recommend the best product for your personal needs. You won't find this level of service or experience at the big chain supplement stores.”