Penningtons is known for its exceptional customer service and supportive staff. Many customers have shared positive experiences, highlighting how staff members go above and beyond to make shoppers feel comfortable. One customer appreciated the attentive service after a difficult week, receiving helpful recommendations that worked well. Another customer praised a staff member for returning a large amount of cash, showcasing the integrity of the team. However, some feedback noted inconsistencies in service, particularly regarding fitting assistance, which left one shopper feeling overlooked during their visit. Despite this, many still found the products, especially bras, to be of high quality. Overall, Penningtons offers a generally positive shopping experience, with staff like Beth making a notable impact through encouragement and personalized help.
Had one of the best customer services today and best interaction. Specially after a rough week. She not only made me feel comfortable but helped me and listened to my awkward situation I was dealing with. So far her recommendation worked amazing and is so comfortable! -signed fellow gamer chick with clothing crisis lol.
September 2025
the staff here are amazing! i dropped a rol of cash (2000) and one of the staff came and returned it to me❤ You rock!!!
December 2023
I am always greeted with a friendly hello when l enter the store and the staff are very helpful .
