Purolator
Shipping Centers
Hours:
2040 Boxwood Road, Nanaimo BC V9S 5W7
Hours
About Purolator
Purolator is a freight and package delivery company. Reviews describe a mixed experience. Some customers report issues with delivery, including incorrect addresses and a lack of direct contact from the driver, noting only a dropped package. Several find the online bot system frustrating and hard to bypass to speak with a person.
Other reviews highlight positive interactions at specific locations. Customers describe staff as courteous, helpful, pleasant, empathetic, and kind, with one noting it was the best customer service they had ever received. These positive experiences mention clean facilities, successful package pickups with proper notification, and efficient service. The company is acknowledged for doing its standard delivery operations, with one reviewer explicitly giving a five-star rating to counterbalance negative feedback. Experiences can vary by location.
Most Recent Reviews
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August 2026
I get warmly greater with smile 😃 and always ready to help find my package 📦 love this location and always speedy results
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July 2026
Seems like they may be a little understaffed, could've been the timing though. Ladies behind the desk were nice and helpful despite having to deal with a line.
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June 2026
Friendly staff and quick service. Happy to have a deal
More Comments(102)
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Nanaimo, British Columbia
