Herb's Alignment & Mechanical is a highly regarded auto shop known for its exceptional customer service and professional staff. Customers consistently praise Aaron and his team for their kindness, thoroughness, and attention to detail. Many have experienced quick and accurate diagnoses of vehicle issues, with one customer highlighting how Aaron resolved a wobbly wheel problem efficiently, allowing them to get back on the road promptly. Despite challenges, such as accommodating larger vehicles that couldn't fit in the shop, Aaron provided helpful specifications for customers to get their trucks serviced elsewhere. The shop's commitment to quality is evident, as they prioritize customer needs, even fitting in last-minute services like tire changes. Clients appreciate the transparent communication and the willingness to go above and beyond, such as offering rides during service appointments and ensuring all minor issues are addressed without additional costs. The community trusts Herb's Alignment & Mechanical for reliable repairs and reasonable prices, making it the go-to auto shop for many. Overall, customers leave feeling satisfied and valued, often expressing that Herb's will be their first choice for any future automotive needs.
Aaron and his staff were very kind, and professional. This is the auto shop you can trust. Aaron diagnosed and found the root cause of my wobbling wheel right away, and helped me get back on the road. Thank you!!!** Volvo XC90, Front axle issue**
December 2023
Great place! Even though my truck was too big to fit into their shop Arron graciously provided me the specifications and details that I would need to get my truck worked on somewhere else
November 2023
Own every time I get it in my head to getting my!!Ok ? you can go ?