EZ Fit is a 24/7 gym noted for its convenient location, being a short walk from the skytrain. The facilities are described as small with less and sometimes obsolete machines compared to nearby alternatives; some equipment appears dated and not well-maintained, with mentions of ripped benches. The change rooms and showers are also poorly reviewed. There are paid lockers, a non-refundable fob fee, and no staff on duty during night hours, alongside annual fees. The staff, however, are consistently highlighted as a major positive. They are described as friendly, helpful, professional, nice, cordial, sweet, and having amazing customer service. Specific interactions praise their positive attitude, genuine care for member comfort and safety, and their efforts to be communicative, welcoming, and informative. Staff are noted for being flexible and willing to work with members to resolve concerns or handle processes like cancellations easily and fairly. Overall, it is considered an okay place with a fair bi-weekly price, providing convenient access. Reviews suggest it is a solid choice for those prioritizing good service and flexible staff over newer or more extensive facilities.
I was signed up by Jessica. She was very welcoming and answered all my questions. She always has a positive attitude and you can tell she genuinely cares for the comfort and safety of the members!
March 2025
Jessica referred me to come to the gym and she keeps me motivated to reach my goals!
March 2025
I came in to check out this gym as I just moved to the area, and there was a girl named Jessica working there. She was so kind and informative. She made me feel very welcomed. I will be coming back to sign up.
