10:30AM - 6:30PM
800 Carnarvon St #215, New Westminster“Great staff there. Just went through some renovations and has just reopened. Was fun to get to know them, and they were really helpful. Glad this location is still there as well. Right on New Westminster sky train station.”
“Went to store to get plans. They help me a lot even though they are quite busy with blackfriday offers. Shilpan baka and Mohsin were fantastic. Good services. Highly recommended.”
“Normally a skeptic when all reviews are 5 star however, I could see they are from a wide range of people and over a few years now. Adel will get my business from now on.I just had my screen replaced and connection to charger and vehicle for Apple Car play fixed and Adel will get my business from now on. I didn't mention that lately it's been spotty connecting my phone to Apple Carplay and some mornings my phone hasn't recharged. After he tested he asked if I was having any issues and described exactly what I was experiencing suggesting when it was open he'd know if it could be fixed or needed replacement.For a small business he also has a range of quality products that he reviews with you before proceeding.5 stars for quality, service and professionalism and for Adel being a real likeable person to deal with.”
“I have s22ultra and screen got broke they fixed my phone very fast with original parts.also have good quality of screen protectors.highly satisfied with the service.good job”
“In an era where customer service oftenfeels rushed or impersonal, it's refreshing to encounter someone who truly valuescustomer satisfaction and embodies thequalities of an outstanding sales associate. I wholeheartedly recommend “GURPREET SINGH” to anyone looking to make informed decisions about their mobile services. Their professionalism, knowledge, and exceptional customer service skills have earned them my utmost respect and gratitude. Their recommendations were tailored to my usage patterns, highlighting the benefits without pressuring me into unnecessary extras. The process of selecting a plan and activating my new SIM card was seamless, thanks to their meticulous attention to detail and proficiency. Beyond the technical aspects, the sales associate's empathy and willingness to go the extra mile made the entire experience enjoyable. I left the store not only satisfied with my purchase but also with the level of care and respect I received.”
10AM - 6PM
4501 North Rd #217, Burnaby“We got here and had difficulty trying to secure a plan but they were friendly and patient throughout our whole time with them. A wonderful team of people to communicate with.”
“I was having a hard time trying to find deals to upgrade my three phones for the family. Abdallah was patient and extremely helpful. He explained to me so clearly how much the phones and plans would cost. He even wrote it down on the contract for me which is so much easier to understand. I'm so happy the hunt for new phones is over. Thank you T Booth staff for your excellent service especially Abdallah for your hard work and going above and beyond for me and my family!!!”
“Syed was awesome! Took my brand new phone to him and he was so meticulous and gentle putting on the glass screen protector. Brilliant job done. Not a bubble or a speck of dust.”
10AM - 9PM
10355 152 St #2636, Surrey“The manager working at Mobile klinic was amazing. This was the fourth cell phone repair shop I went to that day, and they were the only ones that were able to fix my phone. Appreciate all the work, you’re amazing, thank you so much.”
“Top notch service from Manohar. He will provide you with the best possible deal you could get based on your need. Explains everything to me very well when I moved from Freedom to Virgin Plus!!! Been looking for someone to help me and glad I found him!!! Come and visit him at Central City!!! ✅✅✅”
“We had a great customer service experience with Cathy in laugheed mall . she was very helpful and awesome. We bought plans for our phones and home internet. Cathy is really knowlagble and helped us to choose the best fit for our needs.”
“Great service. The employee serving me was Rahul with plenty of knowledge and experience matched our needs with great Rogers plan. We are paying less & getting more data & a new phone. Great service.Thanks”
“Went to this outlet in Metropolis at Metrotown yesterday to change my telecom plan. The moment I stepped into the outlet, Franky greeted me politely. He asked questions to understand my status with my current telecom and my needs on my new plan. He was very professional and patient throughout the session and he explained all the terms and what to take note of about changing my current plan. He has made things so easy for me! As I needed an e-sim, he asked me to stay in the outlet after signing the new contract and went through the whole activation steps with me without me asking for it. Activating e-sim is not new for me and I was always left to do it myself in the past. Franky still wanted to make sure my new e-sim works and I have connection on the new plan without problems. He also said he can help in case things happen.In short, thank you Franky for the professional and seamless service! Highly recommended sales associate and I will not hesitate to go back to the same outlet in the future.”
“I recently visited The Mobile Shop and was fortunate to have Mitra assist me. She took the time to understand my needs and provided tailored recommendations that perfectly matched my preferences. Her friendly and approachable demeanor made the entire experience enjoyable. If you're looking for exceptional assistance, make sure to ask for Mitra at The Mobile Shop!”
10:30AM - 7:30PM
6409 120 St, Delta“I had a fantastic experience at the Cellular Point Rogers location in Surrey. The staff specifically Manpreet was incredibly knowledgeable and went above and beyond to assist me with my mobile phone needs. They helped me find the perfect plan and device to suit my requirements. The customer service was exceptional, and the entire process was smooth and efficient. I highly recommend Cellular Point for all your Rogers service needs!"”
“Amazing deal that I got from this store, staff stores is amazing, friendly, they give you all the information about your plan and products that you are obtaining from them. Josh was my representative from the store doing all the process for me which I am happy aboutthe deal Igot. I've been using Bell for more than 10 years and now they give me something great as an loyalty customer. Thanks so much Harvi for your support too. Well done guys.”
10AM - 7PM
10355 152 St Unit 1155, Surrey“Great customer service! As soon as my brother and I walked in, we were greeted by Sarfarz, even though he was busy with other customers. He made sure to acknowledge us. He helped us with our needs and was very knowledgeable.”
9:30AM - 7PM
2929 Barnet Hwy, Coquitlam“I hike a lot and I drop my phone a lot. I use screen protector from this place. They have wide selection of phone cases too. People are nice, and service is very fast, not too expensive, highly recommended! I will return soon :)”
“Clay is the man. Was in and out in five minutes. He got me what I needed at a great price and installed it. Also quoted very fair prices and options to fix my old phone. As a bonus he was a super nice guy. Highly recommend this place!”
“My experience at Open Connection was great. Mr Yun was polite, efficient and also showed great care in putting on the glass protector on my phone. There was also no pressure to purchase accessories that I discussed with him. Overall I’m very happy. Will go again when I need service.”
“Homeira( I hope spelled her name right) was amazing! Very patient,helpful, and knowledgeable. She created a very welcoming atmosphere and pleasant experience at mobile shop. Happy customer! Highly recommended! Thank you!”
10AM - 8PM
8388 128 St Unit 1, Surrey“I want to express my gratitude to the Fido team, especially the lady who assisted me in purchasing a SIM card. Her professionalism and helpful demeanor made the process seamless. She patiently answered my questions, ensuring I had all the information I needed. The excellent customer service provided by her , and I appreciate her commitment to ensuring a positive experience for customers. Thank you for the outstanding service!”
“I'm with Chatr since 2016 and I almost switched to another provider. Most staff in Toronto don't know what they're doing. But Nicole is the best I've ever seen, she's very patient, clearly explained each plan, and followed up twice on the same day to see if the new plan worked well.”
“I had the pleasure of working with Amen, a very charismatic and professional young woman. She helped me with my phone plan in an efficient manner while maintaining attention to my actual needs without rushing. If I have questions or concerns going forward I would no doubt reach out to her personally as her fluid nature through the whole process was not only exactly what I needed, but quite enjoyable.”
“We deal with this location every time we need update our phones. They are very knowledgeable and helpful every time we go in. They are fast and efficient. When I leave there i always thank them for their help and let them know how good they are at their job!!! Thank you and we will always come back to your location. ???”
“I had a great experience having my cell phone repaired. Gary was very knowledgeable and efficient in problem-solving the issues with my cell phone and fixed the problem right away. I will definitely come back if I ever have issues with my devices again.”
10AM - 6PM
7121 120 St, Delta“Wanted a new pair of AirPod Pros. Saw the source had a sale for Black Friday & saw it’s available in store. Went inside, was helped by Gurpreet, and walked out. No issues, fast service.”
10AM - 6:30PM
7380 King George Blvd SUITE 108, Surrey“I just wanted to commend Prab of Open Connection for his exceptional customer service. He is extremely responsive when I contact him and he is extremely honest about what is available and what the pricing will be. He also always makes sure to let me know about deals and promotions that might be available. I would highly recommend Prab and his services to anyone!”
“Aish is very helpful today. She understood what a customer service means..she cares for her clients. Easy and pleasant to deal with, friendly and very patient. We really had a good deal for Christmas. Highly recommended if you have any questions on their products.”
“Coming to this store from last 3 years and one of the biggest reason for that is Gagandeep. Always welcoming and accomodate us whenever we need.Highly recommended.”