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“I cannot express how grateful I am to the staff at the Broadway store for their expertise and support. They went above and beyond. I have bought lap tops here before snd always had great service. This time I did not expect to buy a new lap top before the new year. This unexpected expense meant I had a limited budget. The manager and staff worked with me to make sure they found something in my budget range and which met my computer needs also. After I got home I couldn’t get a few things to work and they told me to come back in and helped me to solve the problem. They were not only professional but compassionate knowing how stressed I was suddenly losing my computer right before the holidays. I will always go back here. I can’t recommend them enough.”
10:30AM - 5:30PM
4429 Kingsway #18, Burnaby
Computers
“Absolutely amazing service from Kingsway Computers! Derek fixed my laptop hinges with lightning speed and utmost professionalism. My laptop feels brand new again! Highly recommend their expertise for any tech needs :)”
“Really great efficient and honest service. Was able to repair my laptop twice inexpensively when other shops told me I’d have to buy a new laptop. Trustworthy nice guy.”
10:30AM - 6:30PM
UNIT#1250-4380 No.3 ROAD PARKER PLACE MALL Richmond, Richmond
Computers
“Very fast service and very convenience for me. The gentleman there is very nice and takecare of my computer issue right the way. I also bought few gigs there which is good deal compare other store around it. Thumbs up to the shop. Good service”
“Working with Synapsis has been a fantastic experience. We’ve been a client for the past two years, and they’ve consistently met all of our IT needs. What sets them apart is their local presence and responsiveness, you can speak to someone directly and get quick solutions without delays. Highly recommended!”
“We have brought two different computers here for various issues. We are never over sold things we don’t need. The work is done quickly and affordably. Highly recommend”
10AM - 6PM
3700 No. 3 Rd, Richmond
Computers
“No time for food.
Excellent staff Daniel. Took a lot of time to help me find a computer that matches my needs as a DJ.
However, they didnt have the computer at the store and dont know when they can ship it over. So he recommended me to pick up one at the Station Square Best Buy and I did. Problem solved!”
“They took the time to explain my computers problem and the options available to me until I understood. I found them to be very transparent about costs. Atic also went above and beyond to help me recover lost data.”
“Alan is nice, reliable and knowledgeable! I had struggled with my own computer for weeks so I brought in my computer to fix. He resolved my weeks of frustration within one hour! And the most important thing is, he charges VERY reasonable price for his services! Totally worth the one hour drive!”
“Wow! I can't believe the reviews for Toshiba's laptops. We have had ours for over 10 years without a problem until now...it's finally dying...not yet, but soon. We were looking to replace ours, but found no one sells them anymore. We have a Satellite and honestly, it was one of the best things we ever bought. I'm actually very sad we have to get rid of it. It cost us just over $900.”
9AM - 7PM
5821 Marine Wy, Burnaby
Computers
“It’s great this location is close by and they sell other products besides office supplies.
Several times I’ve been , Luca had assisted me and I have to say he is such a friendly and helpful person.”
“I thought I needed more toner for my printer, but the clerk said the apparatus still felt full. I went home and and tightened the plugs on my printer and it started working again. I trust these guys, now they have a customer for life.”
“I-I-I-I just bought more land in the metaverse Now I'm getting paid cash with Atlas Earth (Yeah) {Bridge} Got virtual land all across the globe (Across the globe) {Verse 1} The next wave is digital Catch me on the way up The glow up is visible Cop a couple more Watch my income go up it's about to go nuts It's about to go nuts {Outro} Now I'm getting paid rent in cash with Atlas Earth Atlas Earth Atlas Atlas Earth”
“It's very convenient to have The Courier counter here. They even printed my return label for me for my package. Sometimes a bit of a wait, but that's fine.”
“Dear Best Buy Team,
I wanted to express my appreciation for the exceptional service provided by the Manager Marziyeh and Samyar at West Vancouver Park Royal location. They demonstrated professionalism, expertise, and a customer-first approach in resolving my laptop issue.
Their friendly, patient, and knowledgeable support made the experience very pleasant. I'd like to highlight their dedication to ensuring my issue was fixed efficiently.
Please pass on my gratitude to Marziyeh and Samyar - they did a fantastic job representing Best Buy.
Thank you for having such a great team.”
10AM - 8PM
8133 Ontario St, Vancouver
Computers
“I just went in to troubleshoot a soundbar I bought earlier that had a problem. I spoke with Justin and Daksh and they were both very patient and kind with their time. They figured out and solved my problem, even tho the original purchase was at another best buy. I'll be back to see them the next time I need to buy something. Thanks!”
“Very helpful and kind to this walk-in techno-peasant in the upstairs help section. What lovely people work there ??
Not a criticism specific to this store, but to Apple in general: lack of access to phone or online support when the hard drive of my old Mac won’t erase. Or are people expected to bring in their old computers for recycling with all of their info still on it?
Wouldn’t be posting this here if I saw any other options to let Apple know this is a problem.”
10AM - 8PM
2220 Cambie St, Vancouver
Computers
“By far the best experience I've had with Best Buy. Victoria and Fazela and the whole team were very gracious and accommodating of our complex situation involving exchange, gift card, and warranty. Total customer-first attitude. Will be coming back for all our next purchases.”
“This store has been here quite a while and has always had a lot of foot traffic. I came in during a busy day right after boxing day and was attended to immediately. Yufeng(?) was amazingly helpful in my inquiries and made me understand my options, and I'm happy with the iPad and Apple Pencil!”
“Had a fantastic experience shopping at this location. Milad was super helpful, polite, and made sure I got the best value for my money. If you need help finding the right tech, definitely ask for him.”
“Amazing experience during boxing week at the phone and provider booth. Dealt with Gabriel and the Assistant Store manager both times. Both super efficient and the ASM was great, bouncing between three deals happening to make sure things are running smooth.”
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“Mark is attentive, patient, very knowledgeable about all issues concerning computers. First rate service with a few tricks up his sleeve to solve the most demanding computer issues.
If you need computer help, look no further. You would be crazy to go anywhere else for support.
A true professional and a great guy to do business with.
Rick S. North Vancouver”