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“I cannot express how grateful I am to the staff at the Broadway store for their expertise and support. They went above and beyond. I have bought lap tops here before snd always had great service. This time I did not expect to buy a new lap top before the new year. This unexpected expense meant I had a limited budget. The manager and staff worked with me to make sure they found something in my budget range and which met my computer needs also. After I got home I couldn’t get a few things to work and they told me to come back in and helped me to solve the problem. They were not only professional but compassionate knowing how stressed I was suddenly losing my computer right before the holidays. I will always go back here. I can’t recommend them enough.”
“Brought my laptop in and Derek was fantastic. 5 star google reviews are well deserved. Helped me out with my computer issue within 45 minutes. Would definitely recommend and come back here again.”
“Derrick is one of the most honest person I have come across. He explains everything in detail and get things done in a timely manner not only that he is also very reasonable in pricing. All the best Derrick.”
10:30AM - 6:30PM
UNIT#1250-4380 No.3 ROAD PARKER PLACE MALL Richmond, Richmond
Computers
“Very fast service and very convenience for me. The gentleman there is very nice and takecare of my computer issue right the way. I also bought few gigs there which is good deal compare other store around it. Thumbs up to the shop. Good service”
“Working with Synapsis has been a fantastic experience. We’ve been a client for the past two years, and they’ve consistently met all of our IT needs. What sets them apart is their local presence and responsiveness, you can speak to someone directly and get quick solutions without delays. Highly recommended!”
“We have brought two different computers here for various issues. We are never over sold things we don’t need. The work is done quickly and affordably. Highly recommend”
“No time for food.
Excellent staff Daniel. Took a lot of time to help me find a computer that matches my needs as a DJ.
However, they didnt have the computer at the store and dont know when they can ship it over. So he recommended me to pick up one at the Station Square Best Buy and I did. Problem solved!”
“They took the time to explain my computers problem and the options available to me until I understood. I found them to be very transparent about costs. Atic also went above and beyond to help me recover lost data.”
10AM - 6PM
1923 E Broadway, Vancouver
Computers
“Alan is nice, reliable and knowledgeable! I had struggled with my own computer for weeks so I brought in my computer to fix. He resolved my weeks of frustration within one hour! And the most important thing is, he charges VERY reasonable price for his services! Totally worth the one hour drive!”
“Wow! I can't believe the reviews for Toshiba's laptops. We have had ours for over 10 years without a problem until now...it's finally dying...not yet, but soon. We were looking to replace ours, but found no one sells them anymore. We have a Satellite and honestly, it was one of the best things we ever bought. I'm actually very sad we have to get rid of it. It cost us just over $900.”
10AM - 6PM
5821 Marine Wy, Burnaby
Computers
“I would like to acknowledge Mutasim M. for the exceptional customer service that he continues to provide at Staples on Marine Way, Burnaby.
I was very impressed with his friendly, professional mannerism and his thorough attention to detail when setting me up with a new Bell mobility plan.
It is a pleasure to shop at this location as Mutasim always greets with a smile and is eager to offer his assistance.
*Thank you *Mutasim.
* Happy, *Satisfied
*Customer,
Valerie Mackay”
“I thought I needed more toner for my printer, but the clerk said the apparatus still felt full. I went home and and tightened the plugs on my printer and it started working again. I trust these guys, now they have a customer for life.”
“We have always had great experiences with Geek Squad at this location. Repairing our antique laptop so we don’t need to buy a new one (yet). What is possible, they can do. What is impossible, no one can do.”
10AM - 8PM
8133 Ontario St, Vancouver
Computers
“Avi (Avirat) at the Ontario St. Store in Vsncouver helped me upgrade my obsolete phone —and my obsolete and too expensive service plan— with patience and no judgment. He is very knowledgeable about the products. I felt that he sincerely wanted to provide a phone I like, a plan I like, and would take the time to do that. He is a good salesman and a nice human being.
Thanks, Avi! From Rachel”
“Went there to print some documents and buy some boxes, super surprised to see they all kinds of flavours of dip in dots!! I’ve searched everywhere to find some and finally found some at staples!”
10AM - 8PM
2220 Cambie St, Vancouver
Computers
“Best Buy is my go-to store whenever I need electronics, computer accessories, or home tech. The store is well organized, making it easy to compare products, and the staff are always friendly and knowledgeable without being overly pushy. I appreciate being able to see and test many of the products in person before making a purchase. Checkout is quick, and I've had great experiences with both in-store pickup and customer service. Whether you're shopping for a new laptop, TV, phone, or gaming equipment, Best Buy offers a wide selection and a reliable shopping experience.”
“Excellent service from Soraya! She was so friendly, patient, knowledgeable, and incredibly helpful while I was getting a new phone today. She made the whole experience easy and enjoyable. Thank you Soraya, for your outstanding customer service!”
“This store is the BEST Apple Store I've ever visited!! The team here, especially Dan solved my problem (when everyone, including Apple Support call centre give up, and even gave me rude answers) with patience and creative way, and I was able to purchase AppleCare+. I was so thrilled, so I did survey but leaving review here too! I also changed my iPhone battery here - and the team was very patience, helped me in many different ways when I struggled with backup. (I was worried of losing my screen protector but they saved it!) I highly recommend this place, especially if you are frustrated with Apple Support call centre team.”
“I don’t understand the 1-star reviews that had been posted recently.
Ashwin was absolutely amazing helping me trade in my old iPhone and buying a new one.
He guided me through the whole process and even helped transferring all the data from one phone to another.
I had a great experience with him and I’m sure you would too!”
“This is a great store if you care about product quality. Overall, you can trust that they don’t just bring in random low-quality items. While it’s not perfect in every department, in most sections the standard is quite high.
I’ve bought quite a few things here: a laptop, a 70-inch TV, a speaker, mouse, headphones, and a blender. I was satisfied with almost everything — except the Sony speaker. That one really disappointed me. It sounded decent in the store, but at home it was terrible.
On the bright side, the HP laptop I got (with touchscreen and Copilot+ features) is fantastic. I absolutely love it!
I also really appreciated their free data transfer service. They transferred everything from my old laptop to the new one (or to an external hard drive) at no extra cost — it was excellent. They even installed antivirus for a very small fee, basically free.
The TV and blender are working great too.
However, there’s one important thing you should know that they don’t clearly explain:
They push their Fairstone financing offer pretty hard. They make it sound very easy — “just sign up, get a credit card based on your income, and you have 5 years to pay.” But what they don’t tell you is that the moment you accept the credit ( with deferred payments), your credit score takes a serious hit. In my case, it dropped by at least 60 points after taking $5,000 in financing. I paid it off immediately and closed the account.
Just be careful with that if your credit score matters to you.
Overall, I’m happy with my purchases and would shop here again — just stay smart with the financing options.
There are parking here as well.”
“I was helped by Mandeep who had exceptional knowledge about tablets and the suitability for me as an artist. He was extremely helpful giving clear, practical advice without overwhelming either tech jargon. A credit to their organization.”
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“Mark is attentive, patient, very knowledgeable about all issues concerning computers. First rate service with a few tricks up his sleeve to solve the most demanding computer issues.
If you need computer help, look no further. You would be crazy to go anywhere else for support.
A true professional and a great guy to do business with.
Rick S. North Vancouver”