MEC North Vancouver provides exceptional products at fair prices, backed by one of the best guarantees around. Customers report great experiences with helpful and patient staff members. Attendants are extremely helpful and informative, offering excellent service and good advice. They patiently explain features and walk customers through options, making the process easier and less intimidating. The service is described as AAA-level helpful. In one instance, a staff member provided crucial assistance by offering a statement to help resolve an issue with counterfeit products from another seller, an act that was greatly appreciated. The Bike Shop hours may differ from regular store hours, and it is recommended to contact the store to confirm same-day appointment availability.
I bought a pair of hiking shoes . A gentleman named Guillaume helped me to choose a good one suitable for my feet because I have problems in my toes. He was so amazing, knowledgeable and patient and answered all my questions. I appreciate his support and assistance. He made me good memories of this shopping.
January 2026
Great experience! I was looking for a ski touring boot and Guillaume had been very helpful. He was patient and gave me some really good advices. I do recommend
December 2025
Had a great experience here! Came to find ski boots and Elise was extremely helpful and informative about each boot, and helped me for over an hour until I found the right fit. Thanks Elise!
