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November 2023 by Claudia Castonguay
If you're looking for just basic affordable clothing, this place is PERFECT for that. This is a great place to get things like sweatpants, t-shirts, and hoodies all for pretty decent prices. They have a decent selection of clothing to choose from for men and women.Deducting one star because oftentimes there's no staff at the changing rooms. So I've often had to wait until a staff member was available so they could unlock a changing room for me. Also, the mirrors for the changing rooms are on the outside of the changing room door, not inside the room. So you have to open the door in order to use the mirror which I find a bit inconvenient. The changing rooms are also rather small with little space to put your clothes/belongings.
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October 2023 by Matthias Kottmeier
they sold me a onesie with a sticker stuck on the fur, which takes a ton of the fur with it when you take it off. Smart! under the sticker was a decently big hole in the onesie. they're just covering up defects with labels thats crazyyy
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October 2023 by Tina C
Urban Planet @ Capilano Mall "ORiana" was so incredibly nice and extremely helpful!!! Thank You Again from both myself and my daughter!!
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August 2023 by Theresa
The young girls working here are rude and dont know how to do customer service. They need more experience, because they have no personality or even know how to interact in a friendly matter.
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June 2023 by Ryan Shore
I went to the till to check out. There was one girl behind the till who briefly acknowledged me, but told me to wait for her coworker as she was busy. She didn't call the coworker, but just continued to read her papers. Once the other girl came back, this one was very helpful and friendly. The first girl makes the business look awful if that's how customers are going to be greeted
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June 2023 by Benjamin Duff
Loads of real cheap clothes, good competition for Walmart, but not much selection for men and low quality
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May 2023 by Farhad Rahgozar
Affordable clothing store in Capilano Mall North Vancouver
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March 2023 by ismaail akak
So bad costumer service at Cashier , she is aggressive and rude.I’ll never go thereI wish I can give her 0 star
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March 2023 by Bowzer Mike
Kinda pricey but has some neat stuff
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January 2023 by Timm Dapp
Urban Planet has been a Capilano mall staple for what feels like a couple decades now. This is a clothing store for younger men and women, but look closely enough and you should be able to find something for everyone.Service here is friendly, staff are knowledgeable. There are changing rooms to try things on. Everything seems like it's well maintained and organized. They're constantly shifting styles in and out throughout the year. You'll always find something new if you visit every few months.
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August 2022 by laaya gol
there is a Persian lady I believe her name is Kamelia . She is always helpful and great customer service.Such a friendly and enthusiastic person.
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July 2022 by Francis Bouchard
always cheap price and beautiful stuff and very nice staff ?
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July 2022 by Hoda Gol
I had a very bad experience in this store. The Younger cashier was very rude. At the suggestion of the cashier, I can use the 50% discount by buying the second product(she didn’t mention about details). When I did this, instead of the second item, she applied the discount at the lowest price. At the time When I found out and asked them to return my money, they said it was not possible and it is my fault. She didn’t care when I wanted to talk to the manager. I was finally able to talk to another cashier , but the Younger cashier was still justifying her act. I ask to her give me the moment to talk to another cashier but she still talk . at the end I asked her name so I could talk to her manager later she threatened to call security.when i ask Another cashier for Younger cashier name she ignore me too.her cashier number is 927306 .
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May 2022 by Rein Infante
If you want style without breaking your bank balance then this is the place to shop. I love buying my jeans from this store.
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October 2021 by Amin Sameni
Considerable quality compared to the price you'd pay.They have very cute themed onsies that we buy every year for our family. :)
