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November 2023 by steven william
Had what I needed and helped me locate each of a few items. The prices were decent and I even got a couple sale prices. Timing is everything when you pay with a triangle MasterCard. Typically tight space to move around inside but parking seems adequate and easy.
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November 2023 by aaron york
Marks is not a "work warehouse" it's a bland clothing store. If it was for work they would probably want to consider opening before 9am.I'm done with this chain. There are better places to shop that are actually geared for people who work.
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July 2023 by Becca Thorn
I am not one to make reviews but I refuse to let staff treat others like this. We came in this morning and had a lovely woman help my best friend find some suspenders. she was absolutely helpful.Naomi on cash was confrontational and rude right off the bat. He explained he gets a discount and doesn't have his card(He works where a discount is given and was in last week for boots and got his discount.)They instantly got defensive about the discount because he didn't have his card(he didn't need it last week, they have a book with all the discount places)Overall I wouldn't visit this marks again for the hostile staff, minus the woman on the floor who helped us.
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June 2023 by mm horricks
Very good shopping experience staff very friendly and helpful. I went in to look for shorts and came out with a ? dressThe price was amazing and I trust the quality.
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June 2023 by Sam Coventry
I honestly don't enjoy writing bad reviews, but in this case, it is for learning and progression. Staff here was A: unhelpful, B: Rude, C: Snarky, D: uninformative, and E: Apathetic. Listed reasons being their lack of obvious care for their job, irreverent conversing, and general passion to help. I'll come back to see if anything has changed whenever im in Penticton again and edit this review accordingly.
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June 2023 by Finnian Burnett
Love the employees but disappointing they dont carry bigger sizes anymore especially when we were told people ask about them a lot.
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March 2023 by Sara Susak
I went to this location to get a pair of steel toed shoes, I was not greeted when I came in which I am usually okay with, but I was in the store for 25 min and not a single person asked how I was or if I needed help. One worker was at the desk behind me while I was trying on shoes and he did not acknowledge me once. I made it to the front of the store and the woman asked if I found everything alright, I told her how I was feeling and that he ignored me, she gave me attitude about how he was doing a job that his manager gave him. I wouldn’t be this upset if they were busy but there was one other customer in the store. Life is tough and you don’t know what people are going thru. A simple sorry could go a long way.
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January 2023 by erica g
Manager (short, long darker hair, disgustingly rude) has a terrible personality with staff and customers. Most ignorant customer service i have experienced in Penticton. Will never shop there again nor recommend it.
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January 2023 by Lorraine Cox
The Penticton Marks is the poorest service Marks store I’ve run into in BC. Today reinforced this once again. Two staff members we’re discussing a markdown behind the till while a lineup of at least 6 people were waiting. This was a discussion that should have taken place elsewhere and after the lineup had been cleared.
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December 2022 by Deb Fournier
Excellent selection and customer service. Excellent selection of on sale items.
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December 2022 by Colleen Becher
Brought a Senior in, for her to Pick up some things, she started getting Overwhelmed + Tired. Our Cashier was Kind and Patient. Love that!! So many people are Rush, Rush. And show no Compatian, but this Girl was Outstanding.
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December 2022 by the misadventures of the musty rats
Lots of good quality clothes and other things! At great prices!
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December 2022 by Kim L
The one lady helped me find a great pair of steel toes on sale. She was very knowledgeable and her expertise was in high demand from all of the other staff and customers too. Nice to have someone who really knows and obviously cares to learn about the products for sale.
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December 2022 by Patricia Hubber
Always a great experience. Very helpful staff. Pretty much the only place I shop now.
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October 2022 by eddy2 crash2 (much)
Horrible service... tried to ask a staff member about clothing and she rolled her eyes at me and walked away. Penticton store.?
