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April 2024 by Carrie Juengling
I have now bought two items from this store and both were damaged. The first sweater I was able to exchange without the tags. The second item they would not return without the tags. It had never been worn and only purchased a week prior to my trying to return.
The tunic was damaged enough that it could not be repaired and had to be thrown out. Thank you for the $69.00 wasted in your store.
I cannot support a store that does not stand behind the merchandise they are selling and will never buy another item from there nor will I recommend this store to anyone.
As an update, when I phoned their customer service line as instructed , I was promised a call from the district manager. The call never came and I’ve now left 3 messages on their voice mail. This just reiterates their lack of customer service and willingness to reimburse me for the purchase of a damaged item.
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April 2024 by Mikaley Lloyd
My new favourite store!! If I could give a higher rating, I would. I usually have to shop online or go out of town for clothing, but not anymore. The quality of their products is phenomenal. The girls in the shop really know their stuff and they make me super comfortable when trying on items. Tracey, Cindy and Erykah are super positive and uplifting whenever I come in. I'm always smiling and laughing while shopping. The price point is perfectly matched to the craftsmanship of each piece. Not to mention the music that plays whenever I shop is incredible!!
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April 2024 by Lisa O
Super friendly staff who make you feel welcome. Erykah is really kind and knows her stuff. Store is always really clean and organized. Pricey.
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April 2024 by Emmaleigh Diwell
Super welcoming and friendly environment the moment you walk into the store! I was assisted by Cindy and had a great time grabbing a few new items for spring ?
Great selection of clothing, reasonable prices, and lovely staff.
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April 2024 by Brette Richardson
A lovely and friendly place to shop. Staff is present and mindful, store is clean and well organized. Cindy remembers me whenever I pop in and helps with my specific style. Can find nice items for any stage of life and I like to keep it in the rotation when looking for something unique. Nice to have in Penticton where options are limited!
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March 2024 by Esther Kleineberg
Erykah is amazing! Very knowledgeable and friendly. Thank you:)
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February 2024 by Louise Desabrais
Best selection in Penticton. Prices are a bit higher but selection is good.
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October 2023 by Gillian Martin
Bought 3 items as a gift, got 3 separate gift receipts one item didn’t fit, when person tried to exchange the item they refused! Sent a picture of original receipt & c/c it was bought on! Still refused to exchange the item!!! What’s the point of a gift receipt??? Very difficult to deal with!!
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August 2023 by Shirley Buchanan
My friend purchased the cutest dress and sweater. The staff person was great.
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August 2023 by Meggie Stapleton
Excellent selection and helpful staff.
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August 2023 by PENNY Keddie
This is a good store.
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June 2023 by Drizzly Mc
Lovely store with lovely clothes.
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December 2021 by Petra V. BC, Canada
One of my favorite stores in Cherry Lane
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December 2021 by Paul Poirier
So nice
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December 2020 by Lynn Cooke
Always love shopping here. MERRY CHRISTMAS to all of you atthe store and a Happy New Year
