“Travelling through Port Alberni (hauling our 25’ travel trailer) our truck suddenly went into low engine power mode and wasn’t drivable. It was a Friday afternoon and we were on our way to Ucluelet/Tofino. We tried three different mechanics including the GM dealership and nobody had the time to come with a code reader to diagnose our issue. The earliest anybody could help would have been Monday morning and this would have impacted our vacation. Our fourth call was to Offroad Diesel. We couldn’t believe our good fortune when the owner Joe Hawkins said he could come immediately to help. Within minutes he was at our truck and diagnosed our issue. We unhooked and had BCAA tow our vehicle to the shop. Joe said he would see if anyone had the needed part and if they did would have it shipped overnight. He then would have his son come in early on the Saturday morning to complete the repair. Everything came together as planned and we were able to pick up the truck at 10 am and continue on with our vacation. I can’t say enough about the level of service Joe and his son provided us and in our estimation at a very reasonable and fair price. Thanks so much guys!”
“Ricky has been around for years service info a top notch ways of getting it done ! Notable difference in dealing with Ricky is the staff a not cutting corners for saving money or Safety ! There service bays plus Ricky him self always out there checking in on his staff as a very hands on owner an prideful man of his staff . He give it all , any vehicle a time or call just for advice on parts or serving recommendations he is ! Ricky got my vote for all round town business! A family run ! He is a father and husband and proud person of his community ! Always there to lend a hand or offer advice ! Not just a shop for all ages of vehicles but a person first that has one hell of a heart when it comes to his career a legacy he has lead threw out mutli years of service !! I was honoured to meet such a man an always promote the best of the best in my views but stop by maybe it will be yours as well ! Why I looked up to a man like him over 20yrs here an while workin in the oilfield to strive for the answers not just bandaids or quick fixes as Ricky has proven over the years an staff as well !”
“Brian was absolutely awesome to take in our truck with little notice, test drive and diagnosis and offer a first try solution which worked out perfectly and now our truck is back to running good as new. Would definitely come back and recommend this place to anyone looking for good honest service! Thanks B&A!!”