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“I had a great experience at TD Bank in Port Coquitlam today. The staff member (Jie Sun), who assisted me was extremely helpful, professional, and efficient. They took the time to clearly explain everything and made the entire process smooth and quick. I truly appreciate the excellent customer service and would highly recommend this branch. Thank you!”
9:30AM - 6PM
2564 Shaughnessy St #102, Port Coquitlam
Banks
“I had a great experience at BMO! Sukanya was extremely helpful and kind while assisting me with reopening my chequing account and credit card. She made everything easy and stress-free. Thank you so much for your excellent service!”
“I really wanted to take a moment to thank Mr. Mostafa Malequazghar for being so patient and for providing me with so much helpful information that I had been looking for. I truly appreciate his time, patience, and willingness to answer all of my questions. He was very kind and patient throughout the whole process, and I’m really grateful for his help.”
“I've been dealing with Suzanne for roughly 25 years between this branch and her previous one. She is the BEST! I have had horrible experiences at 2 other Banks that I needed to have dealing with and am always thankful for RBC.”
9:30AM - 6PM
1971 Lougheed Highway Suite 1110, Port Coquitlam
Banks
“I want to congratulate Alice and Muhammed, who welcomed me on two separate occasions and helped me resolve a very important issue for me. I no longer live in Canada, but I have this account at this branch, which migrated to RBC after HSBC closed. I've been using it for almost 10 years to manage an investment with a Canadian fund. Living in Italy, I couldn't schedule an appointment through the RBC system. I spent hours on the phone with no response, and they answered only one of my three emails after three weeks. So, I set off on this adventure quite worried, especially after reading the terrible reviews about the branch staff. So, I booked a ticket from Italy and flew to the branch. I won't go into the details of the issue, which still had to be resolved to restore everything, and which even after the second visit wasn't completely resolved (but only due to issues with the RBC system). Instead, I want to commend these two employees who were incredibly helpful and professional, dedicating over an hour each to both visits. I feel sorry for the other people in line, but the other colleagues quickly dealt with them.
Well done, keep up the good work. Unfortunately, RBC still has a lot to do to make everything work better.”
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“First time using this bank for my business and It’s been a very pleasant experience so far. I like that it’s small, cozy and styled nicer than a regular bank.”