“Kai and Fay, where really great. We went in to check if they knew anyone in town for some good charter last minute they provided us a list. Unfortunately we were too late and didn't get a chance to hop on a boat. But Kai set us up with the right bait/gear to get home with the limit allowed! They made our trip worth while! Thanks again”
“I arrived 20 minutes past closing time while on our way to Port Hardy because of an issue with my roof racks; I didn't have the tool to fix it so would have been SOL had the staff not been kind enough to let me come in and purchase the right tool. Amazing customer service! I'm sure I'll be back next time I visit Port McNeill!”