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February 2024 by Gagan Sran
I am feeling so bad today I returned from two months holiday from Mexico to here in Richmond and saw A lot of changes in my lovely 7-Eleven near my home. Starting with staff, they changed all the staff, but this is not a bad thing, but it sounds bad when new employees are not that friendly to you then the old ones As well as all the time they are rude to Brown customers like previous customer always greeters and we also feel like family with them but these new employees are always ignorant especially The tall one. Also, the outside bins are always full like the one with animal hospital was full for 3 to 4 days. This is so awful smells stinky around it. Also I would request the manager. To come up the solutions to this problem. No, thanks no worries I will sleep with With good memory Of previous employees.
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October 2023 by Barnett Wang
Somewhat decent customer service, but employees told me different things and made me extremely confused. Went back 3 times and still ended up not getting back my 75$ of prepaid gift cards. Seriously disappointed.
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September 2023 by Chris Winskell
They always remember my name. Feels more like a local family run store rather than a big chain store. Happy to see so many faces from the old 1 Rd. and Steveston Hwy location. Just watch out for the Dominos drivers.....
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August 2023 by Erin Cowsill
Too busy dragging her feet amd texting on smartphone to give service to the line up.
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August 2023 by Dankify
Never returning to this place again, the assistant manager started scolding me for miscounting the amount of money I had for a gift card. Usually they would check I had enough money for a gift card then activate it, But now they redeem the gift card first then ask you to pay. The service has gone a full 180° from what it used to be.
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July 2023 by Jason X
They sold the smelly grill chicken wings today. Taste like rotten meet.
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June 2023 by Daniel Gerlach
Store is clean. Helpfull staff.
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April 2023 by Charles Johnson
I miss the old location on No. 1 and Steveston, but this place on No. 2. does nicely.
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April 2023 by 王欣
A female staff is very rude to food delivery driver. The order was already ready for picking up. But the staff didn’t give it to me and let me wait for 10 minutes.
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October 2022 by Rachel Alison
Staff were friendly and I’m so happy I found the taquitos!!!!
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May 2022 by Sugar Free Traveler YouTube
This location used to be so good but customer service has been declining rapidly in the past year.All the other 7 Elevens in Richmond carry all the latest drinks and snacks meanwhile this one is very limited.They never have any cold 2 Liter Coke Zero, they're always too lazy to restock the coolers, even late at night.
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February 2022 by Robin Singh
One of the best customer service in town, I really appreciate these guys. Thanks for everything.
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December 2021 by Ryusuke Fukazawa
I order UberEats from this location regularly. I looooooooove their chicken wings, and the meatballs!!! So good!
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October 2021 by Kl Mui (KLMUI2000)
C'mon, it's 7 eleven. There's snacks and even pizza ?
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September 2021 by Chen
order food through uber eats and i double checked they do have the corn starch but the staff just saying they have out of stock, and making my order $3 out of $20, which i could not use uber coupon. I called and asking if i could cancel order or refund, the manager is very mean saying you should call uber cancel your order.
