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September 2023 by Magdalena Dudzic
Truly amazing, impressive and exceptional consignment store!I purchased few clothes over the last few years and also sold a few items in the last 2 months. Only positive experience.Glenda, the owner is very knowledgeable, professional and runs her business really well along with the 2 lovely ladies; Sally and Lina. They make one amazing team and it’s a pleasure to be in the store.
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June 2023 by Christina Holmes
I’ve been a client with Bon Retour since the mid 1990s. I’ve followed Glenda as she is highly knowledgeable about designer goods. She is personable and has a great eye for stock and what will suit your frame. I highly recommend Glenda and the Bon Retour for all of your consignment needs.
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February 2023 by Leanne Rae
My mother & I had a wonderful experience here. I bought a gently used purse & my Mom bought 2! Glenda was very helpful and told me about the boots & winter jacket sale. Lucky for me I found both in my size. Will definitely come again the next time I'm in Steveston.
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February 2023 by Ashley Wood
The prices are at or near retail on some items, and the lady was extremely pushy in regards to what size I am and what my style choices should be after asking multiple times to allow me to look alone. Rw and co pants were listed at $59.99 for used pants.I have never felt so uncomfortable shopping in a consignment or used clothing boutique. There are multiple small boutique consignment and thrift stores in the lower mainland I frequent and this is not one I would ever visit again.
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September 2022 by Samantha Davis
On behalf of my aunt; “I Was incredibly disappointed with the poor customer service after calling the day before going in and being told I could bring some items (with tags still on). Upon being in the store I was told quite abruptly “we don’t take this stuff”. I was shooed out pretty quick. Won’t be supporting this local business.”
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June 2022 by Fran Miller
Super friendly and helpful and some great finds.
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January 2022 by Chantelle B
I am concerned about the business practices at this consignment store. They have "lost" my Prada shoes that were being held there for a while and offered zero store credit or refund on my loss. The owner also mentioned that there was a break-in and the shoes could have been taken then. With the insurance money she would have received with the break-in, she could have offered store credits / refunds to consigners who suffered losses. Instead, she is on vacation in Mexico. In addition, she has stopped responding to me after I asked for a store credit/refund. I have unfortunately reported this business to the BBB and have found this store is not accredited.
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August 2021 by Chris Christensen
Beautiful shop with many unique items. Purchased two bracelets for my wife and Glenda and her staff went out of their way to deliver them to me. Terrific service!
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July 2021 by Gerri Torres
Love, love, love this store. So many beautiful things and reasonably priced. Glenda is friendly personable and very knowledgeable about high end brands. I never leave without anything and today I got the cutest pair of Ferragamos at a great price! Can’t wait to trot around with them on, this summer!
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April 2021 by Kristen Gabora
Purchased a beautiful little vintage Prada purse via their Instagram page. They went out of their way to ensure I knew everything there was to know about the purse prior to purchase. The purse came super fast and was exactly as described. What a great experience! I will definitely purchase from them again if something catches my eye!
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January 2021 by KYLA ROBINSON
Fantastic finds at a lovely shop. Sally & Glenda are kind and welcoming.So glad they are in my community! ❤
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January 2021 by Frank Fernandez
Bought a pair of Sunglasses for my wife here. Glenda was friendly, informative and helped with good suggestions. The sunglasses were in great condition and we saw shoes and bags that we liked as well. I would definitely recommend a visit.