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January 2024 by Steven Oliveira
Great service, terrific product. Highly recommend!
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January 2024 by Vincent Drouin
Great business with great customer service. Definity a business that care about service and quality. Every interaction from start to finish was awesome. Definity recommend Dream Cast.
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September 2023 by Melanie Lackman
The most stunning fireplace surrounds and their customer service and communication are excellent. Truly superior products, I can't recommend highly enough!
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August 2023 by Ravenloft Lodge
We bought two firebowls from Dreamcast for our airbnb. They are easy to use and the guests love them!
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August 2023 by Ken Clayton
A Quality Product !Very well made and excellent attention to detail.Installation crew were excellent and very polite and attentive.Great Job ..... we are very pleased.Thank you DreamCast !!
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June 2023 by Sean McCarthy
Awesome, beautiful 120,000 BTU fire table. Most fire tables are way lower output than that, but I wanted more since I'm in Canada and it's cold sometimes... They held onto it for awhile until I was ready to take delivery, and everything arrived and worked exactly as hoped. Really smooth process. Highly recommend!
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May 2023 by Natalie S
We searched high and low for the perfect fire bowl. I knew what I wanted and was determined to find it. When I saw this beauty, I fell in love! After some research, we placed our order, full of optimism it was everything we hoped it would be… it did NOT disappoint. We love it!! It’s inexpensive to operate (natural gas) and creates a lot of warmth, easy to use and creates a nice ambiance. A plumber hooked it up with no problems and was impressed with the set up. He said it was much nicer than the ones he normally sees. We feel like proud little parents with this addition along with our new pool. They go together well!
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April 2023 by Neil M
The fire pit is great! Customer service is slow and not accountable. There was no mention that my custom pit didn't include a cover. Then I ordered one and they forgot to ship and didn't really apologize. Had to complain just to get free shipping. When you are purchasing an expensive fire pit I think these things should be mentioned. Got the impression they really don't care too much about customer service. They may just be too busy.
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November 2022 by Enea Paja
Define your own warmth.No matter how big your space is or the place to want to install your new heat spot. Dreamcast can realize instantly.Professionals !
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November 2022 by Andrea Scott
Beautiful design. We got the zen 36 with the hottest burner. Initially it didn't produce the flame size we hoped for. Dreamcast reached out and solved the problem, it had been incorrectly installed by the gas fitter. They sent us a replacement part (the gas fitter had put in a reducer) and it worked great. Victoria was really helpful in sorting it out for us.
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November 2022 by Mary Keenan
The fire table is gorgeous! It really puts out some heat. My family is absolutely loving it!
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November 2022 by David Long
We've had our Dreamcast fire table for a little over a year now and it's absolutely wonderful! If you want the highest quality fire table this is where you can get it!
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October 2022 by Scott Hagarty
Very happy with our Zen fire bowl. Service was excellent and shipping was no issue to AB. Very easy to set up and looks amazing when operating.
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October 2022 by Harp Saran
Great product, superior service. We are very happy with the quality of mantle provided by Dreamcast.
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October 2022 by Carlos Conde
Simply Amazing!! My wife and I spent a long time trying to find the perfect fire pit for our backyard and I can tell you it was not easy. Many items were low price, but poor quality. Others were high-end names and had great pictures, but the service was poor and took forever to get any kind of answers. We finally came across Dreamcast and what an amazing experience. They were the perfect package: High Quality Products, Great web content that was easy to find and amazing customer service. From the first email to the final purchase, they were with us all the way through emails, follow-up calls and even checking in to see if the boxed fire pit was delivered on time and in perfect condition. Living on the other side of the country, Dreamcast made it feel like they were right around the corner if I needed anything.Thank you.
