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February 2024 by John Murphy
I had an amazing experience with my new vehicle. Nicole was helpful, professional and knowledgeable. I definitely would recommend
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February 2024 by leo chagas
Nicole offered me a great experience purchasing my new 2024 chevrolet trax activ! I totally recommend her services.
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October 2023 by Dick Hagens
Just a shout out to the entire team who assisted me with my new vehicle. Especially Matthew from sales. I have been coming to Dueck Richmond for years, starting with a Sonic, Cruze and now Trail Blazer. Absolute top notch service ... and yes, that goes also for the service department.
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October 2023 by Ronald Labovitch
Nicole was a most helpful saleslady. She was kind, respecfull and understood what I was looking for in buying a car from General Motors. She sold us the most perfect car for my wife and myself. It was my first time that I have bought a car from a women. I am sure we will have years of driving this vehicle, saving us gas, etc.
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September 2023 by Josee Cormier
We were extremely pleased with the service that we received at Dueck. A special thank you to Nicole. She took the time to patiently explain all the features on our new car.
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August 2023 by Mike He
Just picked up my new Malibu from Dueck Richmond, service here was great. My sales Nicole is very nice and kindly introduced features of the car. Overall the experience was amazing.
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August 2023 by Raphael Adamski
I had an awesome experience buy my first vehicle in canada with Nicole. She was an amazing saleswomen, she was honest, clear and thought. She helped me out the whole time and i was able to find the best deal ever. Thanks ;)
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August 2023 by Patrick Weitemeyer
Fantastic serves and the personal touch given is second to none. I wish also to say that from the moment I entered Dueck in Richmond I was extremely satisfied with the help I received, starting with the receptionist at the front foyer that introduced me to Mathew Wadee, whom I found very knowledgeable and showed professional insights on my particular interests in regards to GM products. I would definitely continue to consult with Mathew for any of my future vehicle interests down the road. Kevin the financial administrator, was very helpful in advising me the best way to purchase my new 2023 Cadillac luxury Lyric. I couldn't be hap[pier with outcome of my new Lyric and the crew who helped put me into the drivers seat.
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August 2023 by Jag Bahad
Shout-out to Jackson Campbell in the Service Department. One of the most genuine service staff at this dealership. I was going to another local dealership that always left me with a sour taste in my mouth. After connecting with Jackson on the phone and bringing my vehicle in for a few different items, he's always gone above and beyond to explain things properly and goes the extra mile for any concerns I've had. Feel confident bringing your vehicle here for servicing and make sure to see Jackson!
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August 2023 by DEE JAY
BEWARE! DO NOT TRUST! I took my truck in for some work. Truck was left there for 4 days. They swapped my headlight for one from the junkyard that is scratched and are now not owning up to it. Some hood stops and clips missing as well. They supplied photo of the tech working and parts weren't missing in photo. Someone on their "team" is a thief! My truck is my baby I know this thing like the back of my hand NONE of this stuff had issues before going to the stealership! The headlight never had writing on it before and defiantly was not scratched. They never return calls on this matter, I always had to chase them. Learn from my experience and don't let this be you!
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August 2023 by Nils Gabriel
Had the most amazing experience buying our new EV here yesterday. Honest, not pushy, friendly and patient are only a few words I would associate with this dealership. Big shout out to Matthew, I’ve been to many dealerships and left many because they tend to make you uncomfortable and with Matthew it was the most professional experience I could have wished for.Thank you also to Kevin & Howard.
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June 2023 by Mike Fraser
So a few years back I bought a new truck from Nicole. I was the customer from hell , I am a nice person , but I asked a lot of questions and I wasn't really ready to buy . Nicole was very professional and walked me through the whole thing . I was so impressed that I have referred people to her , some of which have made purchases with her .The other thing she helped me with was an extended warranty . I can not stress enough how happy I am that she suggested I buy it . I am going through a 14k repair right now and warranty is covering it all !Thank you so much Nicole for everything and my next new vehicle will be bought through you , for sure .Sincerely Mike Fraser
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June 2023 by Cheryl Harvey
We started on our long journey to buy a C8 Corvette by going online to build our dream car and found a matching car at Dueck Richmond in the color we wanted, so we just had to go for a visit. That is when we met Matthew who explained the process for purchasing a Corvette - we decided to put down a deposit to get on the wait list. Matthew has been very helpful, encouraging, always professional but kind and very patient where we were sometimes not so much as we waited, and waited... And then the day finally arrived when we got our phone call to come in and build our Vette. Again, Matthew guided us through the process and patiently waited for us to go back and forth deciding on all the final details before he pressed the send button for our build specs – there was no pressure to upsell us on anything but what we wanted. And then the order was accepted, the car was built and delivered – Matthew was very good about keeping us informed of the various steps and approximate timelines. Finally the day arrived where we went to pick up our car and Wow is it wonderful. Thank you so much Matthew and your team at Dueck for helping make our dream come true. We would highly recommend you to anyone looking to purchase a vehicle from your dealership.
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June 2023 by Chhaya Middha
It was an amazing experience… I wanted to buy a car but definitely not that day when I got it… it was not planned …I met Mo from Dueck when I was just passing the road… and he offered me a really nice deal … I really don’t know how to explain the whole thing… but in short I met the best people and best car that too in my budget… A big Thanks to Mo and Shane( manager)… you made our day and yea of course the man who did the approval part
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April 2023 by Laurine Dane
I had the most incredible experience with Dueck Richmond, with the help of Nicole Bullock! She contacted Howard Zhang for me, who found me a fabulous 2008 Toyota Yaris sedan in my budget! Dealing with Kevin Lau, the finance guy, was hilarious and lighthearted. And a shout out to Togan, who picked me up at the rental dealership. In the future, these will be my go to people and I’m excited to recommend them to anyone in the market!
