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November 2023 by Thomas S.
Bought a few sweaters. After one wear, one of them started to unravel at the seam. Took it in to get a refund or store credit and the manager came out 30 minutes later to tell me there was "nothing they could do." I had my eye on another jacket in the store but decided against it after this.
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June 2023 by hr hourvash
Excellent Customer Service
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March 2023 by Vanika Vanika
Anjali here was so good here at customer service. She was so patient with everyone. Asking all the customers if they need any specific size or any other help, making small conversations while checkout. Its because of her that we end up buying more then what we came for. Doing good here you girl!
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January 2023 by Riya Shahi
I got 1 sweatshirt from jack n Jones quality is top notch.
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January 2023 by Doug Chamberlain
Great selection and great prices.
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December 2022 by Vipin Wadhwa
Useless store. Useless manager. Useless stuff.
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November 2022 by Juseop Lim
Very rude cashiers. I was shopping a blue jean shirt. After browsing other stores, I made my mind to get it from J&J and revisited the store around 3:30PM. Cashiers, an Indian woman and an Asian guy, whispered in front of me saying, "he is back", "weird", I was able to listen because they were just 6 feet far from me. Worst experience ever. I would never visit Jack&Jones.
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November 2022 by Gautam Arora
Worst customer service you can get. Today me and brother went there around 7:30pm and the guy with turban gave us such a bad service you can ever get in Vancouver. Moreover, while paying for our stuff he handed my bag in very different way which was really rude.
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November 2022 by Anshpreet Lehal
Nice to visit this store.Helpful staff , and amazing service .
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November 2022 by karan joshi
Worst Customer service ever by 2 sales people there including the " MANAGER" , There was this 3rd employee who was a Gentleman and should be made the Manager not the Clown who said he was the Manager.
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November 2022 by M kaur
Great staff, extremly helpful, organized store
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November 2022 by Nima Rostamzadeh
Great and helpful guys
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November 2021 by C B
Stephanie and her team members are amazing and very friendly! Thank you J&J!
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November 2021 by Cassidy Towers
Good selection and friendly staff
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November 2021 by Zahf Paroo
Nice gear, good markdowns
