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February 2024 by Brittny Martin
We worked with Ricky to buy a recliner/rocker, great experience. Diago was also really helpful when we loaded the chair into our car ensuring our product was well protected. Would definitely recommend this store.
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January 2024 by Le Le
It’s already starting to have a New Year’s atmosphereAnd now it’s 70% off
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January 2024 by Lauren
Nothing unique, an in person Wayfair basically
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January 2024 by Susan Barnes
My sister and I visited your store on Tuesday Jan 10 around 1pm. We spent 15-20 minutes in the store, we walked the whole place as we where looking to purchase a specific item. We remarked to one another about half way around that none of the three clerks had even acknowledged that we where in the store. As we were getting ready to make our way to the exit still no eye contact let alone anything verbal. If this is the new customer service level you are providing now it gives us no incentive to continue shopping at Jordan’s. Many thousand’s of dollars have been spent at Jordan’s over the years. Unfortunately we will have to look for a new supplier of high end high quality furniture.
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January 2024 by vrinda k nair
Anushil was a great help. He walked us through all available options for our very restricted space
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December 2023 by Patricia Quiroga
Ricky and Regina were very helpful. We love our purchases.Thank you!!!
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December 2023 by Puneet Gupta
Exceptional Service by Anushil at Jordan's Home in Richmond!I recently visited Jordan's Home in Richmond and had the pleasure of being assisted by Anushil. His level of service was truly outstanding! Anushil went above and beyond to help me find the perfect furniture for my home. He was incredibly knowledgeable about the products, patiently answered all my questions, and showed me various options that suited my preferences. I appreciate his professionalism, friendly nature, and dedication. I left the store satisfied and excited about my new furniture. Highly recommended!
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November 2023 by Simona Gozner
I have recently purchased a couch at Jordans Home in Richmond. It was my first experience at the store, but it exceeded all my expectations. Alex F. was so knowledgeable and professional in helping me make my decision. Her customer service skills are done with heart and art.
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October 2023 by Maria Handley
We recently purchased patio furniture and we are very pleased with the quality and look of the set. After looking at various furniture stores, Jordan's offered us good quality products at reasonable prices. The service was impeccable. Thank you Philip for your patience and knowledge. The delivery team was also friendly, quick, and respectful.
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September 2023 by Nicky McConnell
Absolutely fantastic experience here. Alex was friendly, knowledgeable, and incredibly accommodating. This was our first time shopping here and let me tell you the Kellar loveseat is what couch dreams are made of. Shop here and ask for Alex. She’ll take care of you.
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August 2023 by Larry Jacobson
We have dealt with Jordans in Richmond for a very long time. We are working with a fabulous sales consultant to find and reorder chairs to our dining room set that we could not find our original sales documents. Alex Forfara went back , and found our original sales documents and confirmed we could reorder the exact same chairs we needed. We found her very knowledgeable, kind and attentive to our needs . We look forward to dealing with Alex for many years to come. Five stars wad not enough stars !!!!
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August 2023 by ken
The furnitures selling at Jordans are much better than the other furniture stores, in terms of quality and styles. We were able to find a dresser style that we haven’t seen anywhere else. And we got a great deal on it thanks to Philip Lim .
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July 2023 by Alisa Usher
Philip made our shopping experience amazing. Friendly, professional, and always smiling. Love how the store is laid out with beautiful furniture and art. My go- to place for home shopping now.
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June 2023 by C Pang
Ricky my salesman is very supportive and patient to go over my dining table order in detail. Great to work with him on my new table.
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June 2023 by Jeannette Wong
First time shopping at Jordans Home and what a wonderful experience! They have a great variety of styles and fabrics to choose from. Ricky was friendly, professional and very helpful in assisting us in picking a sofa and armchair for our living room. Delivery was smooth and the items arrived at the time they stated. I would not hesitate to recommend this shop to family & friends.
