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January 2024 by Zolra Zolra
Awesome ❤️Bong Bong love this place^^
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October 2023 by M Cansali
They didnt finish the grooming and i paid full price... also whatever they did to my dogs ear ... ut was soar for a week... he wouldnt let anyone take a look... not even the vet...
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September 2023 by Jinyi Shao
The service is very professional, there are many choices in the store, the prices are very reasonable, and the reviews are great! !
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September 2023 by Y
The lady in the store who speaks Cantonese has a really professional service attitude I love it
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September 2023 by Branden Kupfer
Incredible service! My 3 papillons never looked better!! Would definitely recommend every time!!!
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September 2023 by Daniel Camilleri
Fantastic service, very friendly and welcoming staff. I highly recommend this place for all your pet needs.
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September 2023 by Jazperry Kaur
THIS IS THE BEST PLACE FOR MY DOG! ABSOLUTELY LOVED THE EXPERIENCE!!??
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June 2023 by Stephanie Fei
Really bad service, don’t even know how to treat pets friendly.
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June 2023 by Minnie Kong
The level of shearing is so bad. After the haircut, the Bichon Frize's face is crooked and ugly... The attitude of the front desk and the beautician is also very average.
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June 2023 by Rick Liu
Please make sure you have the dog in control or leashed before your transfer to the owner. Releasing the dog in the open from a cage to your store space after bath with BOTH your front door and back door open can be devastating to the owner if the dog runs away or got hit in the traffic!Please make sure you have control or a leash on your dog before transferring it to the owner. After a bath, releasing the dog from the crate into the open space of your shop with both the front and back doors open can be devastating for the owner if the dog gets loose or gets hit in traffic!
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June 2023 by yienyon wuwu
Unscrupulous businessman! Very poor customer service. When I shave my fur, my skin is scratched and bleeding, and I still find excuses to cover up my mistake!
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May 2023 by Christine Mok
My dog got her first haircut here , and all I can say is , HIGHLY RECOMMEND! Remember to book ahead of time. The kind staff was able to fit me in very quickly. Thank you so much Juicy Pet! My dog looks like a brand new dog :)
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March 2023 by cathy Li
I once made an appointment for a pet grooming appointment at your store, but when I arrived I learned that the appointment time had been misremembered by the clerk and I needed to come back next week.This error not only inconveniences me, but it also wastes my time and energy traveling to your store. To make matters worse, I received no apology from anyone at your store.I am very disappointed with the level of customer service provided by your store. As a customer I want to be respected and have my time valued. It is unacceptable for your store to fail to provide basic customer service.
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February 2023 by LK C
I like shopping here. Wide variety of goods. Cute things! The only problem is they’re overcharged on GST/PST (I bought a lot so I found it incorrectly) The staff just explained “this’s machine calculation.” Please fix it. This is uncomfortable like I’m dumb :(
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January 2023 by Priya Sandhu
Hands down the best groomers in Richmond! I've never been disappointed with their service, they also have amazing availability for toys, food and treats! Super cute little shop!
