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February 2024 by Jasmanpreet
I have been the customer for 2016 kia Sorento. Great experience with Kia Richmond. The staff is very friendly and knowledgeable, answered all my questions . It was a great deal.Thank you Kia Richmond ☺️
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February 2024 by kushan shah
If you are expecting better service with competitive service charge after buying a car from kia Richmond, please stop. They charge higher than other dealers. You will not have any advantage if you are buying a car from this dealership. When I talked with the sales team who sold the car to me regarding the price match which i got offered from North shore Kia, they said it is a concern of the service department. Even though I know they will not react to this review as they will take it very lightly. They have to understand that every single customer matters when you are dealing in an open market. Also I am sharing pictures after vacuum cleaning for what I paid 2000+ on the name of lifetime free cleaning. Anyway, ****be aware****.
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February 2024 by J. W
Always been happy with the service. My last time we had a mixup when my Summer tires where they weren’t at the location but that was quickly addressed and that will want us to return for more services.
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February 2024 by Mustafizur Rahaman
I Bought EV-6 from Rishi very pleasant experience. He is the best sales person you will ever find.He put me in a very great deal and with decent credit he got me approved with 0 down
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February 2024 by Jaggi Deol ਪਿੰਡ ਬੇਨੜਾ
I am very with my purchase from Kia motors Richmond. Rishi helped me to find a nice car for and gave us an exceptional service. Me and my family is very happy with their service and the car. I would recommend everyone to go there and especially meet Rishi so they would be able to get great dealToo.
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February 2024 by Cindy Mintern
I walked in and was immediately greeted by a salesperson named Luna. She asked what I was looking for and was helpful and informed me of an option. Unfortunately,, the hybrid market is very tight right now, so I was unable to get the vehicle I wanted. She then showed me a Kia Sportage gas model and I took it for a test drive. I was impressed with the smooth ride and performance of the vehicle. We sat down to make a deal and their first offer on my trade in was not acceptable to me, but with some haggling, they were willing to work with me to get the deal I wanted. Luna (salesperson) and Eric (sales manager) were great to work with to get me into a vehicle that I’m going to have a lot of fun with for years to come! Thanks guys, I appreciate you sticking it out with me in order to get me the deal I wanted.
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February 2024 by Ashish Darji
I bought 2024 kia seltos ex AWD and I had a fantastic experience at Kia Richmond. Rishi was incredibly helpful and friendly.The buying process was smooth, and they offered great financing options. I'm highly recommend this dealership to anyone in search of a vehicle.
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February 2024 by ken kao
I placed an order and paid the deposit for the EV9 GT nearly two years ago, yet I have not received any updates or follow-ups during this entire period. Recently, when I called to inquire about an update, none were provided. If your company does not prioritize customer care, then customers will choose to take their business elsewhere.
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February 2024 by Veena Kakpure
It was a wonderful experience. I purchased a Kia Soul from Rishi and I am very happy the way he entertained me. Rishi’s expertise and friendly approach made the process smooth. Strongly recommend others. Thanks
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February 2024 by Kuldip Parmar
Rishi Sood was an amazing salesman. He listed to what I need and worked with me to ensure i was completely satisfied with the purchase of my 2024 Kia Seltos. Thank you Rishi!
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February 2024 by Ana Paula Moreira
Great Sales provided by Rishi, Shivam and Eric.We bought 2024 Kia Niro Wind+. Process was fast from rebates to approval and insurance.I would highly recommend to see Rishi from any car you want to purchase.
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February 2024 by Harry Ekenstam
I would like to say thanks to the service and parts department. They were both very helpful when my wife brought her 2023 seltos in for a service. This is a 5 star dealership.Thanks again for the great customer service.would also like to say thanks again for last Saturday quick service at such a short notice. Thanks HarryPolly Chan
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January 2024 by 折锐游泳冠军梦Swimming JT21
Bought EV6 from Nelson . Really nice customer service and knowledgeable for the car !
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January 2024 by Eric Yeung
I am delighted to share my outstanding experience at Kia Richmond, where Nelson and Jack went above and beyond to make my Kia EV9 purchase a seamless and enjoyable process.Nelson, the salesperson who assisted me, exhibited an impressive level of knowledge about the EV9. His patience and willingness to answer all my questions, coupled with his commitment to ensuring I understood every aspect of the vehicle, truly set him apart. Nelson's dedication to assisting me in navigating the features and handling of the EV9 made the delivery process smooth and stress-free. His humility, responsiveness, and genuine concern for my satisfaction made me feel valued as a customer.I also want to acknowledge Jack, the manager at Kia Richmond, for his proactive involvement in ensuring a quick and efficient resolution to any matters that arose during my vehicle delivery. Jack's hands-on approach and commitment to customer satisfaction were evident throughout the process, highlighting his dedication to providing a top-notch customer experience.Nelson and Jack's exceptional guidance not only exceeded my expectations but also showcased the high standards of customer service at Kia Richmond. I highly recommend reaching out to Nelson or Jack for anyone in search of not only a quality vehicle but also an outstanding customer service experience.Thank you, Nelson and Jack, for making my Kia EV9 purchase an absolute pleasure!
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January 2024 by Jeff L
BUYERS BE AWARE:The 2007 Porsche Cayman S on their lot has transmission issue when you accelerate through 3rd to 4th gear. I guess that is why it is on their lot for almost half year. The issue was not disclosed nor found by their so called 'xxx points inspection'. The general manager Nav Singh is very rude when you say there is an issue with the car. Avoid here if you want to buy a quality used car as well as being treated nicely.
