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April 2023 by chinamiyagami chinamiyagami
2-3 times overpriced. Also, the Salesperson stared at me like I gonna steal something.
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November 2022 by lumis e
I went back and checked, and one of the items I bought was sold at four times the original price in Japan, which is awesome...don’t be fooled.And she was full of lies. She lied to me and said that a certain model she recommended was a new version of the original model that I needed. However, the feeling was completely different from the original model. I don’t know whether it was true or not.
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November 2022 by J
AVOID THIS PLACE LIKE THE FLU! The attitude of the female salesperson is very good.Price is inflated on all products, go upstairs for better selection and reasonable pricing at other stores.
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November 2022 by Fiona Dawn
Horrible start to my Vancouver trip. Wanted to run in for a quick chapstick and was thrown off guard picking one I thought would be less than $10. When I walked in there was a red sign that said up to 30-50% off products. When she rang up the price she said $22 without flinching, but I was caught off guard and needed to head out. She was hyping up the chapstick saying it was Japanese brand that has been around for 20 years and was super hydrating blah, I listened to her. I left the store and looked online, the brand was Curel, and costs $10 on Amazon. I am for supporting local brick and mortar businesses but it is the principle that is so wrong - ripping off customers for marking up products more than 100%. For those of you wanting to get reasonably priced chapstick, save the trouble and the insincerity and head to the pharmacy a little ways down in the Aberdeen mall for last minute items if you’re in Canada for the day.
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November 2022 by MGhost
The lady at the cashier was hostile to young kids and played trick to force parents to buy insanely overpriced items. She closely monitor kids entering the store and take any chance to claim that the kids caused damage to the product so she could force adults to buy whatever kids touched! They put advertising stickers that are not part of the product and lured kids to touch so that the stickers may come off, and she claimed that the product was damaged by the kids! Most items were not price tagged, and people have no idea on what they'd cost until they had to pay. A $10 body wash costs $40 here. That's disgusting!
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November 2022 by Harmony Yen
Everything is seriously overpriced! And they have a no refund or exchange policy, which I was disappointed after finding out how much cheaper I can get the things I bought there elsewhere. The male staff seemed genuine enough, but still "hyped up the product" and over-exaggerated product quality.
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November 2022 by Javia Chu
I believe no one wants to buy MADE IN CHINA bath salts and body wash but the packaging is Japanese and cover up MADE IN CHINA with self -printed address labels.Absolutely unfaithful
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November 2022 by Erika Shu
Very terrible service, if you want to buy Japanese products, can go to Aberdeen square on the second close to skytrain station
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August 2022 by MGhost W.
The lady at the cashier was hostile to young kids and played trick to force parents to buy insanely overpriced items. She closely monitor kids entering the store and take any chance to claim that the kids caused damage to the product so she could force adults to buy whatever kids touched! They put advertising stickers that are not part of the product and lured kids to touch so that the stickers may come off, and she claimed that the product was damaged by the kids! Most items were not price tagged, and people have no idea on what they'd cost until they had to pay. A $10 body wash costs $40 here. That's disgusting!
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November 2021 by Jing Jiang
The staff helping me had highly smooth skin. I was shocked when he told me he was 50yro. His skin definitely looked 20.
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November 2021 by Zoe Chen
DO NOT COME TO THIS SHOP!!!!I will give them 0 stars if google lets me. I honestly can not believe anyone could sell double the prices and fool the customers.This kind of black shop that clearly accepts cash to reduce the price and actually sells double the price should be reported. Are the clerks doing things against their conscience when they sell?
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November 2021 by Senpu Zhang
Black spots in this shop, the price is extremely expensive and I don’t know if it’s genuine or fake
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November 2021 by Angelina zhang
DO. NOT. COME. HERE.I came here looking for a gift for my friend and the lady told a fake story and scammed me of a $40 chapstick. Online it was $30 but she said it was originally $100. She also stated that it was "limited edition". When I didn't want to buy it she pushed very hard for me to get it. She only then gave me a 15 percent off discount after I bought another product. I am a very nonchalant person so I gave in. Don't come here as they're liars. Take my advice and spend your money else where.
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November 2021 by scone_.
The lady was very friendly but lied to my face about the products online price! A quick google search showed me that all of the ones on google were way cheaper than she claimed and even cheaper than her so called “deal”.
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March 2021 by Connie M.
I came here to shop for masks for my daughter who is turning 6 soon. They had sizes for 3-6 and 7-11.. when I asked The lady salesperson which size she thinks would fit my daughter better, she gave this attitude saying "how would i know?" I was like "well you are the salesperson here so I thought you would have a better idea and more experience". She answered "nope i have no experience, dont ask me."Wow. Simply wow.Her customer service was one of the worst i have seen. Also their prices are quite $$$$$$$. The guy salesperson was a lot more respectful and polite, but still giving this a one star because of the horrible attitude from the woman.
